Bookstore Associate
1 month ago
Louisville, United States
Southern Baptist Theological Seminary
Full time
JOB TYPE: Part-time JOB SUMMARY:
The purpose of this position is to provide exceptional customer service, to sell products and answer questions regarding inventory, and to neatly display and accurately stock inventory.
ESSENTIAL JOB FUNCTIONS:
The employee in this position will have the following essential job functions:
- Greet customers with a smile, answer questions, and assist with the purchase of merchandise or services and have knowledge of products and inventory
- Shelve, arrange, clean, and organize product or space within the store to maintain an appealing sales floor
- Assist with processing sales transactions involving cash, credit, or financial aid payments; including balancing cash drawers
- Work with constituents of the Seminary including faculty, staff, students, alumni and guests on a daily basis. Must be professional and accommodating within the established guidelines. This will require self-confidence, respect and knowledge while working with customers on the telephone and in person
- Exemplary customer service is imperative. Must be intuitive to anticipate the needs of guests, possess a desire for continued growth in the area, and maintain an attitude of service
- Must be able to work as a team within the office and throughout Hospitality Services for the common goal of developing and nurturing a culture of excellence in service
Performs other duties as may be assigned by supervisor.
EDUCATION:
The person in this position should have a high school diploma.
EXPERIENCE:
The person in this position should have retail experience.