Café Manager

2 weeks ago


Vancouver, United States North Pacific Management Full time

Job Summary: Responsible for supporting the restaurant operation, maintaining established cost and quality standards to ensure superior service and maximize profits. Oversee all aspects of the restaurant, including staff management, inventory control, budget adherence, and customer service.

Essential Duties and Responsibilities:

  • Interview, hire, and supervise restaurant staff
  • Train service staff on food and beverage service standards
  • Schedule staff based on business needs and management objectives
  • Conduct performance reviews and develop staff skills to meet service and quality goals
  • Coach, counsel, and discipline staff as needed
  • Assign and follow up on work duties and side work
  • Respond to and resolve customer issues and complaints
  • Assist with menu and beverage planning
  • Monitor labor costs, food/beverage costs, and departmental expenses to maximize profitability
  • Perform and oversee inventories of wine, liquor, glassware, and silverware
  • Control inventory and maintain adequate supplies
  • Ensure financial targets are met and forecasting procedures are followed
  • Be visible on the floor and assist staff during meal periods
  • Organize daily pre-shift meetings for communication between management and employees
  • Ensure sanitation and safety programs meet OSHA standards and best practices

Qualifications:

  • 6 months to 1 year of related experience, or an associate's degree
  • Proficient in Microsoft Office applications
  • Food Handler's Card and Alcohol Server Permit
  • Strong leadership, problem-solving, and customer service skills
  • Able to work in a fast-paced environment and meet deadlines
  • Excellent verbal and written communication abilities

Physical Demands:

  • Regularly stand, walk, use hands, and talk/hear
  • Frequently reach with hands and arms
  • Occasionally sit, climb/balance, and stoop/kneel/crouch
  • Regularly lift up to 10 lbs, frequently lift up to 25 lbs, occasionally lift up to 50 lbs

Why work for us?

  • Competitive Company Benefits for Full Time Employees 4 Medical plans to choose from through Kaiser Permanente and Aetna, a Dental plan through SunLife Financial, and a Vision plan through SunLife Financial using the VSP network.
  • A Retirement plan through the company sponsored 401k plan which includes a company match
  • Company paid Life Insurance and Accidental Death and Dismemberment coverage for Full Time Employees
  • Local Discounts at our other properties - We work with properties all over the Portland Metro area, as a member of our team you have the opportunity to receive special discounts some of our properties (discounts on parking, meals, staycations and fitness/racquet facilities)
  • Paid Time Off (Paid sick time for all employees, PTO for Full Time Employees)
  • Great EAP Benefits, day one - As a member of our team you will have access to an array of benefits and resources starting on your first day, including 3 Free Counseling Sessions, Access to Gym Memberships & On Demand Fitness Class Discounts Free Confidential Legal Advice and so much more

If you are interested in this exciting opportunity, please submit your resume to this posting.

We are an equal opportunity employer, and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Compensation details: 28-30 Hourly Wage

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