Current jobs related to Service Supervisor - Tonawanda - Ingersoll Rand

  • RN Supervisors

    7 days ago

    Tonawanda, United States Safire Rehabilitation of Northtowns LLC Full time

    We Offer Competitive Salary, Full Benefits Package, Paid time Off, Pension and Opportunities for Professional GrowthSafire Rehabilitation of Northtowns , a long term skilled nursing facility, located in Buffalo, New York is seeking to hire talented and clinically superb Full and Part-time RN Supervisors to join our team of professionals for both Weekday and...

  • Service Supervisor

    4 days ago

    Tonawanda, NY, US Ingersoll Rand Full time

    Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...

  • Maintenance Supervisor

    4 weeks ago

    Tonawanda, United States Cory Executive Recruiting Full time

    Job DescriptionJob DescriptionExciting Opportunity: Maintenance Supervisor (Market Rate + Affordable Housing)Location: Tonawanda, NYCORY is hiring a Maintenance Supervisor skilled in the multifamily real estate sector. About Our Client:Our client is an established real estate management firm with a national footprint and a reputation for success and career...

  • Shift Supervisor

    3 months ago

    Tonawanda, United States Haza Foods, LLC Full time

    Are you looking to advance your management career?Look no further!Wendy's offers great pay and benefits!STARTING pay for management is $17/hr!Don't have any experience? Not a problem! We LOVE to train the right people!Apply today and join our team!Shift Supervisors, as directed, supervise operational activities during non-service hours and assists exempt...

  • Retail Operations Supervisor

    1 week ago

    Tonawanda, New York, United States Spirit Halloween Full time

    Position Overview: As a Retail Operations Supervisor at Spirit Halloween, you will play a crucial role in ensuring exceptional customer experiences and supporting the overall management of the store. Key Responsibilities: Oversee and enhance Guest Services to ensure satisfaction and loyalty.Assist the Store Manager in daily operations and strategic...

  • Financial Services and Insurance Supervisor

    1 week ago

    North Tonawanda, New York, United States Colton RV I Full time

    Job OverviewJoin Colton RV I as a Finance and Insurance (F&I) Supervisor, where you will be instrumental in delivering financing and insurance options tailored to our clientele in the recreational vehicle and marine sectors. Your expertise in finance combined with exceptional customer service will ensure a smooth purchasing journey for our customers.What We...

  • Branch Service Manager

    4 months ago

    Tonawanda, United States Penske Transportation Solutions Full time

    Responsibilities : • Manage preventative maintenance scheduling, quality, and customer satisfaction • Listen to and resolve customer complaints regarding services, products, or personnel • Hire, train, and evaluate personnel • Assure that each direct report understands the company objectives • Confer with company officials to develop methods and...

  • Field Service Supervisor

    2 months ago

    Tonawanda, NY, US Ingersoll Rand Full time

    Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions....

  • Maintenance Supervisor

    4 weeks ago

    Tonawanda, United States Birgo Full time

    Job DescriptionJob DescriptionJob SummaryJoin our fast-growing team to improve lives through real estate! Birgo is a mission-driven company seeking an experienced maintenance leader for seven multi-family properties (230+ units) in Tonawanda, NY.Birgo's Values Teamwork: We are collaborative, approachable, and engaged Humility: We are selfless, gracious,...

  • Shift Supervisor

    5 days ago

    North Tonawanda, New York, United States Haza Foods, LLC Full time

    Job Summary:Haza Foods, LLC is seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for supervising operational activities during non-service hours and assisting exempt management in supervision during service hours.Key Responsibilities:Supervise operational activities during non-peak...

  • Retail Store Supervisor

    21 hours ago

    Tonawanda, New York, United States Kwik Trip Full time

    Job Summary:Kwik Trip is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in driving store profitability, leading a team of retail professionals, and delivering exceptional customer service.Key Responsibilities:Lead the team to achieve daily sales and profitability goalsTrain and...

  • Membership Sales Supervisor

    1 week ago

    Tonawanda, New York, United States Crunch Fitness Corporate Full time

    Position OverviewCrunch Fitness Corporate is a unique fitness organization that prioritizes enjoyment in exercise by merging physical activity with entertainment.If you are eager to blend your professional life with fitness and enjoyment, a role at Crunch offers a chance to motivate others in achieving their health aspirations. Our inclusive philosophy draws...

  • Facilities Maintenance Supervisor

    15 hours ago

    Tonawanda, New York, United States Keller Technology Full time

    Job SummaryKeller Technology is seeking a highly motivated and organized Maintenance Lead to join our team. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our manufacturing equipment and facilities.Key ResponsibilitiesTroubleshoot and repair mechanical and electrical issues with our CNC machine tools and...

  • RN Supervisors

    2 months ago

    Tonawanda, NY, United States Safire Rehabilitation of Northtowns LLC Full time

    We Offer Competitive Salary, Full Benefits Package, Paid time Off, Pension and Opportunities for Professional GrowthSafire Rehabilitation of Northtowns , a long term skilled nursing facility, located in Buffalo, New York is seeking to hire talented and clinically superb Full and Part-time RN Supervisors to join our team of professionals for both Weekday and...

  • Facilities Maintenance Leader

    3 days ago

    Tonawanda, New York, United States Cory Executive Recruiting Full time

    Job OverviewPosition: Maintenance Supervisor (Competitive Salary + Affordable Housing)Location: Tonawanda, NYCORY is seeking a Maintenance Supervisor with expertise in the multifamily housing industry.About Our Client:Our client is a prominent real estate management organization known for its extensive reach and commitment to employee development and...

  • Operations Manager

    2 days ago

    Tonawanda, United States Stark Tech Full time

    Job DescriptionJob DescriptionAdvance your career with the Stark Tech team. We'll shape your future together!Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide...

  • Maintenance Technician II

    6 days ago

    Tonawanda, United States Glendale Realty Services Group Full time $18 - $21

    Job DescriptionJob DescriptionMAINTENANCE TECHNICIAN IIAt Glendale Development, LLC, the Maintenance Technician II plays a key role in the daily operations of the business by performing routine and preventative maintenance at a community in order to maintain the physical integrity of the property at all times. The Maintenance Technician II is responsible for...

  • Licensed Practical Nurse

    1 month ago

    Tonawanda, United States Elderwood Full time

    Salary: Pay: $25.00 - $27.00 / hour Overview: $7500 sign on bonus for full time LPNs - $3750 for part time! Full Time evenings available - $2.00 shift differential! We also have part-time all shifts - days or evenings. NEW! Full time staff are eligible to opt out of certain elected benefit options in exchange for up to 16% in additional pay! Elderwood...

  • Diesel Technician/Mechanic III

    3 months ago

    Tonawanda, United States Penske Transportation Solutions Full time

    Responsibilities : • Making sure vehicles are maintained and safe for our customers • Using Penske’s tools and technologies to log, research and complete repairs, including basic vehicle diagnostics • Doing preventative maintenance repairs—like replacing or rotating tires—and completing vehicle component lubrication and replacement, some...

  • Preschool Music Educator/Therapist Position

    11 hours ago

    Tonawanda, New York, United States Dayforce Full time

    Job Title:Music Educator/Therapist - Preschool ProgramJob Summary:We are seeking a highly skilled Music Educator/Therapist to join our team at The Arc Erie County New York. As a Music Educator/Therapist, you will be responsible for providing music education to students with developmental disabilities in a preschool setting.Key Responsibilities:Develop and...

Service Supervisor

2 months ago

Tonawanda, United States Ingersoll Rand Full time

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

 

Service Supervisor 

Location: Buffalo, NY

 

About Us  

Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry’s most difficult problems. 

 

Job Summary 

  • The Service Supervisor in the compressed air commercial segment is responsible for leading the local service function for the full life cycle of the equipment to achieve exceptional customer satisfaction. This encompasses supporting the sales team to grow the business, collaborating with service coordination, and managing a Service Technician team that installs, repairs and maintains all makes of rotary screw and reciprocating air compressors and compressed air system components. The Service Supervisor also has responsibility for the Service P&L for their Customer Center. 

 

Responsibilities  

  • Effectively attract, coach, counsel, train, develop, and retain all service employees. Drive continuous improvement through company performance management process and technical product training programs available. Develop employee skill levels, including customer service, process improvement, and technical skills to the highest degree possible.  

  • Collaborate with the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately matched to service customers, and ensure resources are effectively leveraged across the service area to maximize Service Technician utilization. This includes balancing customer requests for emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements.  

  • Collaborate with the sales function to consult on service agreements; attend customer meetings to win new and grow existing; service business; provide service support for installations; and drive new service business through Service Technician generated leads, quotes, and requests for proposals.    

  • Maximize cash flow by ensuring invoices are generated immediately upon completion of work and warranty claims are filed accurately and timely, managing expense budgets, and increasing utilization of the service team. Ensure that standard service work processes are created and followed. Improve transactional processes impacting the customer experience and increase overall customer satisfaction.  

  • Effectively manage service team inventory to maintain accuracy, reduce year-end write-offs, and maintain SOX compliance through detailed reporting and regular cycle counts.   

  • Ensure environmental, health and safety compliance within service team. Provide training to all employees to ensure all service personnel follow and maintain safe and productive work habits in the shop, as well as at the customer site.  

  • Other duties as assigned to support the service business and ensure customer satisfaction.   

 

Basic Qualifications  

  • Associate’s or Bachelor’s degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred, or an equivalent combination of education and experience required.  

  • Minimum of three (3) years’ experience in an industrial sales business setting. 

  • Minimum of three (3) years’ experience in managing teams of people, processes and budgets strongly preferred, or an equivalent combination of relevant experience coaching, training and mentoring as a peer-leader.   

  • Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years. 

  • Ability to work in diverse conditions at times requiring interpretation or deviation from standard processes including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage) with NFPA or equivalent standards.  

  • This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling.  It requires employees to regularly lift and or move weight limits in line with the safety policy.  

 

Travel & Work Arrangements/Requirements 

Frequent regional travel to customers is required, which may include outdoor work and/or work in mechanical/equipment rooms. Company vehicle provided.  

 

Key Competencies 

  • Advanced operating knowledge of Microsoft office software and other basic computer usage.? Proficiency with hand held computer (i.e. Smartphone, iPad) and network bases. 

  • Advanced verbal/written communication skills 

  • Advanced customer service skills including conflict resolution, communication, negotiation, etc. 

 

What we Offer 

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. 

 

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

PandoLogic. , Location: Tonawanda, NY - 14151