Restaurant Host

2 weeks ago

Fayetteville, United States Hay Creek Hotels Full time
Job Description
The Stonebreaker, opening October 2024, is actively searching for a pleasant and hospitable Restaurant Host to join our team

FULL AND PART TIME AVAILABLE Weekly pay

Stonebreaker, formerly the Pratt Place Inn was first opened in 2008 as an independent, locally owned and operated boutique hotel located on 144-acres at the top of Markham Hill, one of the Seven Hills in Fayetteville Arkansas. The 18,900sf building will be renovated and transformed to offer an extensive F&B program with significant outdoor dining and private dining options, a Membership Club Lounge, and check in area for guests.

A distinctive element exclusive to Hay Creek Management's approach to guest service is its 'Host Philosophy,' which encourages each associate to develop the skills necessary to offer competent hospitality service outside the realm of their primary job responsibilities.

The ability of our Host Associates to proficiently multi-task provides guests at Hay Creek properties a secure, comfortable confidence that their service expectations will be exceeded.

Experience and Skills
Job Summary:
  • Greet, direct, and seat, guests in accordance with company service standards.
  • Manage all reservations, guest wait lists, and rotation of tables, as guided by the F&B Director.
  • Assist Dining Room Attendants and Servers as needed, including busing and cleaning tables, setting tables, and running food.
  • Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.
  • Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.
  • Assist in resolving any complaints, and communicate disgruntled customers to the appropriate supervisor.
  • Other duties as assigned
Required Experience:
  • 17+ years old.
  • Must feel comfortable with technology. Working knowledge of Open Table a plus.
  • Restaurant experience preferred.
  • Ability to work in a constructive, team working environment with a positive, upbeat and customer-focused attitude.
  • Ability to operate smoothly under pressure and stress.
  • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e. town festivals).
Job Benefits
Hay Creek offers an extensive benefit and incentive package, including;
  • Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
  • Competitive Salary/Wages
  • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
  • Standard Annual Performance/Salary Reviews
  • Merit and Cost of Living Adjustments
  • Complimentary Meals Daily
  • Free Parking
  • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
  • Discounts at specific property partners (NEIRA, Historic Hotels of America)
  • 50% Discount when Dining at any HCH Property
  • Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
  • Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
  • Supportive, open-door policy work environment
  • Work Culture that is fun, energetic and motivating
  • Employee Recognition Program - 'Delight and Surprise Dollars'
  • Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

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