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Service Porter Clearwater Toyota

4 months ago

Clearwater, United States Sonic Automotive Full time

Job Description

** Summary**

The Service Porter will be responsible in maintaining the dealership’s appearance, assisting with vehicle movement, and delivering exceptional customer service.

** Duties and Responsibilities**

  • Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
  • Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
  • Move and park vehicles in the dealership premises and to maintain flow of traffic.
  • Drives vehicles to and from service lane, service stalls, and parking lot as needed.
  • Keep the dealership lot, driveways, and sidewalks clean, organized, and presentable.
  • Provide excellent customer service when interacting with customers and directing them to the appropriate personnel.
  • Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business.
  • Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service.
  • Support service departments with various tasks as required (i.e., Replenish vehicle fluids and minor vehicle assistance tasks)
  • Follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor.

Qualifications:
Qualifications

  • Valid driver’s license with a clean driving record
  • Physically able to drive and move vehicles
  • Strong attention to detail to maintain the dealership’s professional appearance
  • Excellent communication skills and interpersonal skills
  • All applicants must be authorized to work in the USA.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Preferred Qualifications (Nice to Have Experience)

  • Previous experience in a similar role or automotive industry is preferred
  • Basic knowledge of vehicles is a plus

Additional Information

_ Compensation:_

  • $15.00 / hour

The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between sixteen and eighteen dollars an hour hour

Benefits:

  • Medical, dental, vision insurance
  • 401k with match
  • PTO

Full-time