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Manager - Physician Services
2 months ago
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Central Carolina Hospital is a 137-bed acute care hospital with over 100 physicians and more than 500 employees. The hospital offers a wide range of specialties, including cardiology, orthopedics, ophthalmology, general surgery, obstetrics, gynecology, emergency medicine, gastroenterology, hospitalist services, nephrology, hematology, urology, podiatry, pulmonary medicine, and wound care.
Where We Are:
From sprawling public art, to a robust music scene, to nature so big and beautiful, Sanford has the small-town feel while still offering something for everyone. Our downtown is a hub of excitement and activity offering delights to satisfy the foodies, art lovers, history enthusiasts, and more.
Why Choose Us:
· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
· Competitive Paid Time Off / Extended Illness Bank package for full-time employees
· Employee Assistance Program – mental, physical, and financial wellness assistance
· Tuition Reimbursement/Assistance for qualified applicants
· Discounts with local vendors
· Opportunities for education and training through partnership with Duke LifePoint Healthcare
· And much more…
Summary:
The Practice Manager will direct and supervise the day-to-day operational functions for both the Primary and Multi-Specialty practices of the Central Carolina Physician Practices in accordance with federal, state and local standards, guidelines and regulations. The Practice Manager reports directly to the Director of Central Carolina Physician Practices.
Essential Functions:
1. Monitor financial performance, including compensation and overhead expenses:
2. Budget Development.
3. Monitor actual financial performance compared to budget including FTE Management.
4. Develop/implement action plans for practices to breakeven.
5. Understanding of accounts receivable management and status for all assigned providers.
6. Develop and review weekly financial projections.
7. Develop and execute monthly performance (financial & wRVU) reviews with physicians.
8. Runs month end Allscripts/Athena/NextGen close reports and create month end AR Maps for all employed practices in conjunction with Director – Physician Practice Operations.
9. Assess, develop, and refine physician staffing patterns.
10. Consults with the office coordinators/office managers concerning the operations of their practices to assist in the eliminating/correcting problem areas, and/or improvement of services. Reports such findings/solutions to the Market Director of CCPP.
11. Participates in teamwork and process improvements by continually working with the other staff members to identify areas of concern; works with management to identify resolutions.
12. Works to resolve patient issues and complaints.
13. Sets and oversees staff productivity levels.
14. Serve as an ADP/Lawson timekeeper for assigned staff and monitors overtime.
15. Oversee clinical and patient care policies, objectives and standards for measurement and maintenance of quality patient care (HIPPA/JCAHO).
16. Monitors and holds providers accountable to their individual Employment Agreements including time off, compensation, bonuses, and renewals.
17. Maintains an appropriate public relations program that serves the best interest of the practices and the community.
18. Maintains thorough knowledge and understanding of Athena and or any new EMR Technology.
19. Responsible for Athena Implementation/set-up and data migration for all new providers.
20. Works in conjunctions with Market Director to ensure tracking and completion of all Coding and Compliance Action Plans by their assigned due dates.
21. Maintains open communication with Market Director.
22 Maintains professional image and conduct at all times
23. Special projects as assigned
EEOC Statement:
Central Carolina Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Required Education:
Associates degree is required.
Bachelor’s degree is preferred.
Required Experience:
Minimum 3-5 years of supervisory-level experience required.
Minimum 2-3 years of experience in physician practice operations management including thorough understanding of front office, back office, and business office functions required.
Preferred Experience:
Budgeting, physician demand analyses, and practice start-ups preferred.
Highly proficient working knowledge of Microsoft operating systems. Allscripts/Athena/NextGen experience preferred.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
