Program Associate, Industry Partnerships

Program Associate, Industry Partnerships Join to apply for the Program Associate, Industry Partnerships role at Towards Employment. 2 days ago – Be among the first 25 applicants. Position Information Position: Program Associate, Industry Partnerships Reports to: Manager, Industry Partnerships Positions Supervised: 0 FLSA Status: None-Exempt Salary Range: $40,000‑43,000 About Towards Employment Founded in 1976, Towards Employment (TE) is a non‑profit leader in providing innovative solutions to move people out of poverty, into quality jobs, and along a career pathway. TE has achieved excellent outcomes through the hard work of its dedicated staff of 74 and an $8 million annual budget. TE offers a continuum of support to low‑income individuals preparing to enter the workforce or looking to advance from low‑wage employment while also fulfilling the staffing needs of local employers. We offer a robust benefits package that supports health, financial well‑being, and work‑life balance. Benefits include employer‑subsidized medical and prescription, Traditional and Roth 401(k) plans with an employer match and profit sharing, company‑provided life and short‑term disability insurance, voluntary vision, dental, HSA/FSA savings and dependent life insurance, paid parental leave, generous paid time off (vacation, 10 sick days, 13 paid holidays, and time off between Christmas Eve and New Year’s Eve), flexible schedules, salary advances, cell‑phone reimbursement, and an Employee Assistance Program providing free mental‑health support. OVERVIEW The Program Associate for Industry Partnerships provides essential administrative and program support to ensure the effective operation of the Industry Partnership (IP) program and its staff. This position coordinates outreach and participant recruitment activities, performs screening and intake procedures, and maintains accurate data and records in compliance with program requirements. RESPONSIBILITIES Perform outreach activities to recruit participants for IP programs; conduct screening and assessments of potential participants as required for each industry sector or employer. Act as first point of contact for incoming participants, initiate intake paperwork and schedule intake with the Case Management team. Enter initial intake into the TE database (Commence) and assist program staff with processing intake and eligibility paperwork to ensure all required paperwork is submitted in a timely manner. Perform general clerical duties such as photocopying, faxing, mailing, filing, answering and following up on phone calls, and provide data‑entry assistance as needed. Assist staff with electronic data input for reporting purposes; coordinate with the IP team to maintain up‑to‑date knowledge of Commence requirements and specific contract reporting data. Create electronic and/or hard files to ensure compliance with contracted requirements; monitor and maintain up‑to‑date electronic and/or hard case files, identify deficiencies, relay to staff or supervisor, and follow up to bring files into compliance. Assist with daily, weekly, and monthly reporting, ensuring data input is complete and information accurate for submission within required timeframes. Participate in performance measurement and quality assurance training. Perform all other duties as assigned or requested by supervisor. QUALIFICATIONS Experience with data entry and proficiency with computers, including Microsoft Office (Word, Excel, PowerPoint, Outlook) and internet; experience with database systems required, OWCMS experience a plus. Experience working with diverse populations, especially young adults with economic disadvantages, a plus. Strong administrative skills; proficiency with database and spreadsheets essential. Strong written and verbal communication, organization, time management, and problem‑solving skills. Excellent relationship‑building and customer‑service skills. Ability to work independently and as a strong team player, who is flexible, dependable, and demonstrates initiative and creativity. Commitment to Towards Employment mission and values. Competencies Detail Orientation – Prioritizes accuracy, reviews work for errors, values high‑quality work and responsiveness. Relationship Building – Works effectively and collegially with people of diverse cultural, socioeconomic, racial, and educational backgrounds. Confidentiality and Discretion – Maintains a high level of discretion at all times. Communications Champion – Outstands in communicating with others internally and externally, seeks clarification as needed. Social Justice Advocate – Passionate about promoting equity and inclusion, understands concepts of institutional and structural racism and bias. WORK ENVIRONMENT Work is performed in an office setting. PHYSICAL DEMANDS Must be able to remain in a stationary position 75% of the time. Seniority Level Entry level Employment Type Full‑time Job Function Administrative Industries Professional Training and Coaching #J-18808-Ljbffr