Service Parts Planner

1 week ago

Fremont, California, United States Velo3D Full time
Position Overview:

As a parts coordinator, your duties and responsibilities are to maintain a stock of spare parts, quote material availability timing and manage backorders, coordinate delivery dates with Field Service teams, and maintain vendor relations, including ensuring invoices, shipment slips, and other billing issues are taken care of promptly.

Job Responsibilities:
  • Inventory Management:
  • Maintaining accurate inventory levels, monitoring stock, and identifying potential shortages
  • Planning:
  • Develop and implement stocking strategies for various part categories
  • Create demand forecasts
  • Track sourcing activities for backorder items
  • Coordination:
  • Interfacing with technicians, engineers, and other stakeholders to ensure smooth operations and address any issues related to spare parts
  • Communication:
  • Providing accurate information to field service team regarding part availability, pricing, and delivery schedules
  • Documentation:
  • Maintaining accurate records of inventory, orders, and shipments
  • Maintain and report standardized KPIs and performance metrics
  • Quote Generation:
  • Providing quotations to customers and internal departments for spare parts
  • Return Management:
  • Managing returns and exchanges of spare parts
  • Backorder Management: Tracking and managing backorders to ensure timely fulfillment
  • Logistics:
  • Coordinating the storage, labeling, and distribution of spare parts
  • Quality Control:
  • Ensuring the quality of incoming parts and conducting quality checks
  • Cost Management:
  • Monitoring costs associated with spare parts and identifying opportunities for cost savings
Qualificationss:
  • 3+ years of production and planning experience with highly specialized parts for complex capital equipment
  • Associates degree or equivalent
  • Ability to read and interpret product specifications and related documentation.
  • Working knowledge of how to navigate PLM and QMS systems
  • Proficiency in using MS Excel and NetSuite ERP system
  • Ability to work with Microsoft Word and Excel
  • Strong communication and problem-solving skills
  • Demonstrated ability to analyze and interpret information
  • Strong working knowledge of bills of materials, change management, change order processes, project data management and technical documentation familiarity
About the Company:

Velo, Velo3D, Sapphire and Intelligent Fusion are registered trademarks of Velo3D, Inc. Without Compromise, Flow, Flow Developer, and Assure are trademarks of Velo3D, Inc.

With the only SupportFree laser powder bed fusion capability, we enable on-demand manufacturing of production quality Titanium, Inconel, and Aluminum parts with an unprecedented degree of design freedom and quality control. The VELO3D award-winning solution includes an integrated offering of hardware and software: Sapphire metal AM production printer, Flow print preparation software, Assure quality assurance and control system, and an integrated manufacturing process that runs throughout the printing operation.

Our team enjoys excellent benefits including healthcare coverage and 401(K) employer contributions. We believe in transparency and recognizing exceptional efforts through our monthly all-hands meetings and team member appreciation awards.

Our job titles may span more than one career level. The starting base hourly rate for this full-time position is between $30.00 and $40.00. This hourly rate range reflects the minimum and maximum target for this position in the U.S. The actual base pay is dependent upon many factors, such as work experience, job-related skills, related education, work location, and market demands. The base pay range is subject to change and may be modified in the future. In addition to a competitive base salary and a comprehensive benefits package, this position may be eligible for other forms of compensation such as participation in a bonus and equity program, as applicable.

Velo3D provides equal employment opportunities to all employees and applicants for employment without regard to, and prohibits discrimination and harassment based on, race, color, religion, age, sex, national origin, disability, medical condition, genetic information, military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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