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Fiscal Support Supervisor

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Arkadelphia, United States Henderson State University Full time

Provides information on a variety of topics related to student services, including registration, payments, billing and collection policies and procedures in various communication methods.Researches and responds to student and departmental inquiries and provides information to aide with problem resolution, audits student financial records and corrects any issues that arise.Processes complex financial transactions for student accounts and deposits for university departments. Conducts assessment of student needs and proactively engages students in conversation and financial planning related to their college experience.Provides administrative support in all student account areas.Work in multiple ERP systems such as Banner Accounts Receivable and TouchNet Information Systems.Serve as representative for Heart Start, Reddie Hub, and other student related activities.Performs other duties as assigned