Implementation Lead

Implementation Lead ResponsibilitiesBe the face of the ADS organization to take the client through the Alpha journey/adoption. The candidate is expected to provide thought leadership to the client during the due diligence and through the entire implementation journey. Act as the ADS Lead for all implementation activities with internal or external stakeholders.Responsible for the end-to-end Implementation of Front-to-Back ("F2B") Alpha Data Platform ("ADP")/ADS solutions to the client, starting with helping with pre-contract due diligence, Business Requirements, Solution Design, Environment Setup, Tracking of Development of any Custom Components, Testing Activities, Go Live activities and Post Go-live hyper-care support. Manage at least one large client implementation or multiple medium to small clients concurrently.Collaborate with upstream application and system owners within the organization to integrate into ADP using the standard model.Partner with broader Application/Service Owners to provide solutions in support of any new client requirements that are an extension of the standard set of services or, in some select cases, a client-specific bespoke solution, including but not limited to: Alpha Services, CRD, Alpha Data Platform.Support the defect resolution process by collaborating with the development team in understanding the root cause of data issues and ensuring all defects are fixed. Collaborate with all internal technical and business teams including GTS, SaaS Ops, Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS Product, Alpha Data Ops and clients to resolve.Collaborate with Client Implementation Executives to align on the Alpha implementation activities.Establish standard operating procedures and ensure adoption, including any client-specific requirements that might be custom bespoke processes. Engage with the L2/L4 Support teams to ensure proper coverage.Communicate to all stakeholders on status and progress of the overall Implementation Program from the ADS perspective.Be the voice of the client, continually assess and contribute to produce enhancements, software quality and other improvements that could be implemented to improve the client experience.Manage the resources that are working on a client implementation in a matrixed organization, including Project Managers, Business Analysts, Testers, Developers and other support staff.Collaborate with external vendors as needed for a given client implementation, including vendors such as Bloomberg, Refinitiv, MSCI, Factset, Axioma, etc.Manage the Implementation budget, resources, and the run rate to ensure we are operating within budget and managing the scope.Have a strong discipline towards managing scope, raising change controls as necessary to maintain the program health.These skills will help you succeed in this role.Required SkillsDemonstrate excellent communication skills across all channels and levels of recipients, including team members, colleagues, clients at all levels including C suite.Demonstrate excellent motivational skills and lead by example in all areas.Influencing staff in a matrixed organization is required.Support a culture of commitment, teamwork, and productivity alongside diversity and work-life balance.Must have experience in Asset Management Data, Front, Middle and Back Office services.Business Analysis and Project Management skills are a must.Extensive experience with Financial Services data domains – Security Master, Entity Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics, etc.Must have proficiency in SQL.Knowledge of Data Management, Data Governance, Service Catalogue, Data Lineage tools, Operational Dashboards, Process Monitoring tools.Working knowledge of Azure cloud platforms and Snowflake is a huge plus.Knowledge about internal and external integrations, triage issues, and implement/recommend solutions to data problems and anomalies.Education & Preferred QualificationsUniversity degree in the field of computer science, data management or other financial services technical field.15+ years in data management, product and market data roles and responsibilities. #J-18808-Ljbffr