Assistant Manager-Home Hardware Center Natchez

4 weeks ago

Natchez, United States Central Network Retail Group, LLC Full time
#INDHomehardware

The Assistant Manager works collaboratively with Store Manager and other associates to run a

successful store. The Assistant Manager needs to be an effective Manager on Duty in the Store

Manager's absence. An Assistant Manager must have experience in the merchandising and operational aspects of the store. An Assistant Manager must demonstrate excellent customer service.

Customer Service:

Perform all sales counter functions, point-of-sale (register) functions, and store administrative functions as need requires.

Lead by example in providing exceptional customer service personally.

Train and motivate the store sales team to provide exceptional customer service.

Respond immediately to any customer complaints and resolve them quickly.

Keep the retail sales floor properly merchandised by implementing local and corporate directives such as key assortments, plan-o-grams, seasonal items, promotional displays, pricing updates, and end caps.

Direct yard and delivery personnel to ensure that customer deliveries are properly loaded and are delivered on time, on-grade, and complete.

Assist contractor salesmen in serving the ongoing needs of our customers.

Inventory Control:

Ensure that all inventory movement (sales, returns, transfers, adjustments) is recorded timely and accurately to help detect and prevent shrinkage.

Ensure that the store keeps proper amounts of inventory on hand, sufficient to meet customers' needs, but in line with inventory investment goals.

Ensure that the inventory is maintained in a clean and orderly fashion, consistent with company policy and good business practices.

Ensure that warehouse and yard personnel accurately receive and properly store merchandise.

Central Network Retail Group, LLC complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

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