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Patient Service Representative

4 weeks ago

Manassas Park, United States Dental One As Full time

is looking for a Patient Service Representative in Manassas, VA, to join our clinical team by providing a high level of patient care and satisfaction in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. Hours: Monday through Thursday 8-5, Friday 8-2 Position Overview: This position is ideal for someone with a passion for outstanding customer service, a willingness to learn, and interest in starting a career in the dental field. The patient service representative will be a support person to all staff and patients in the office. Responsibilities include answering phones, handling patient inquiries, scheduling appointments, and assisting with the completion of patient treatment plans through acceptable financial arrangements, while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team to make a meaningful impact on patients lives through exceptional oral care. What we offer: Health, dental, and vision insurance (individual and family coverage) Life insurance and disability benefits 401(k) plan Team-oriented work environment with access to modern dental technology How to Apply: If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team Responsibilities Customer Service: acknowledge, greet, and assist patients upon arrival and dismissal Respond to patient questions and concerns according to DCA policies Answering telephones Scheduling appointments Maintaining appointment book Confirming appointments Following up on no-shows/cancellations Register patients at sign-in Post charges and payments to patient accounts Checking voicemail daily Maintain a clean and friendly waiting area Qualifications Qualifications: Experience in a dental, medical, or other health-care office preferred Knowledge of insurance plans (HMO/PPO) is a plus Experience answering telephones Exceptional customer service skills Legal Disclaimer: We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law. #J-18808-Ljbffr