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Housekeeper

4 months ago

Ottawa, United States Simploy, Inc. Full time

Currently looking for a housekeeper to join our clients team located in Ottawa Kansas This position will be responsible for upholding the company's cleanliness standards of all guest rooms and common areas located in the hotel. We currently have Full Time & Part-time availability. Flexibility offered upon request

Duties/Responsibilities:

Cleaning Responsibilities

  • Change and replace all bed linens and towels.
  • Sanitize and clean all restrooms.
  • Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
  • Vacuum/mop all floors.
  • Restock all room amenities.
  • Assure all rooms are set up to company standards.
  • Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc.
Guest Service
  • Offers guests assistance whenever possible.
  • Responsible for resolving escalated customer relations issues.
  • Answers inquiries pertaining to hotel policies and services.
  • Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations.
  • Responsible for positively representing and promoting the property.
  • Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
  • Completes daily housekeeping report.
  • Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
  • Reports any maintenance, security, or safety issues to the appropriate staff.
Required Skills/Abilities:
  • Previous housekeeping experience highly preferred.
  • Ability to efficiently work under time constraints.
  • Superior customer service skills.
  • Able to work a flexible schedule.
Education and Experience:
  • High School Diploma, GED, or equivalent years of relevant work experience required.
Physical Requirements:
  • Ability to work with cleaning chemicals.
  • Must be able to lift, push, and pull 25-50 pounds frequently.