Sr. Manager, TPM, Alexa Communications

Join to apply for the Sr. Manager, TPM, Alexa Communications role at AmazonThe Alexa Communications team aspires to make it effortless for Alexa to connect and coordinate with the world by anticipating, personalizing, and acting on every communication.Our team is hiring a talented and experienced Senior Manager, TPM to help manage the portfolio of Alexa Comms programs to build LLM-powered, next-generation communication features that enable customers to connect with each other (e.g., calling, drop-ins, announcements) and also communicate with Alexa to drive actions (e.g., by email, texting, mobile share). We are seeking an experienced, entrepreneurial, big thinker for leading multiple confidential initiatives within Alexa. You will be joining a team doing innovative work, making a direct impact to customers, showing measurable success, and building with the latest AGI/LLM systems.Key Responsibilities Lead and mentor a team of 10+ Technical Program Managers supporting Comms initiatives across sync, async, contacts management, device software and common services. Partner with engineering teams, leadership, product management, and UX to ensure we\'re building the best customer experience using innovative technologies. Serve as the single point of contact for broader Alexa+ mechanisms like LRs, Deep Dives, Product Days Stakeholder management across Alexa and partner teams and manage executive level communications Lead the roadmap prioritization process Manage cross-functional quality initiatives like CPDR deep dives and fixes Establish and improve processes for managing complex, cross-functional programs and coordinating release schedulesBasic Qualifications 15+ years experience in technical program/product management or software engineering 7+ years experience managing technical teams, including managers Bachelor\'s degree in Computer Science, Engineering or related field Strong technical background with ability to understand complex architectures and technologies Experience leading large-scale consumer-facing products/services Track record of delivering results in a fast-paced, ambiguous environment Excellent communication, analytical and organizational skillsPreferred Qualifications Experience with AI/ML, LLM, privacy/security technologies Knowledge of cloud technologies and distributed systems Experience with Agile and Lean methodologies Strong product sense and customer focusAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon accommodations page for more information. If the country/region you are applying in is not listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $175,200/year in our lowest geographic market up to $302,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit the Amazon benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site. #J-18808-Ljbffr