Insurance Account Manager

2 weeks ago

Youngstown, United States Business Athlete Association Full time

DescriptionOur growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You'll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we'll train you up on the skills you need to succeed in this role. Can't wait to get started? Apply to join the team todayNo Cold CallingNo Purchasing of leadsNo ProspectingWork from the office or home.Responsibilities•Assist with the renewal process and any policy updates by providing competitive quotes•Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations•Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding•Support clients reporting claims on current policies by gathering all documentation needed to give to the adjuster to process•Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updatesQualifications•Must have very strong follow up, written and verbal communication skills and problem-solving skills•Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.)•Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset•Associates or Bachelor's degree required, or commensurate insurance industry experience•Active insurance license in your state or willing to get licensed in 90 days

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