Current jobs related to Customer Service Representative - Pittsburgh - Peoples Natural Gas

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job DescriptionLaurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling accounts receivable,...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Provide timely and effective...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Laurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, first class lodging, healthcare, and small business sectors.We are seeking a highly professional and dependable Customer Service Representative to join our team. The ideal candidate will possess excellent telephone skills, computer...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, United States Laurel Linen Service, Inc. Full time

    JOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...

  • Customer Service Representative

    3 months ago

    Pittsburgh, United States Laurel Linen Service, Inc. Full time

    Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who is career...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Trinity Health Full time

    Customer Service RepresentativeAt Trinity Health, we're committed to delivering exceptional patient care and service. As a Customer Service Representative, you'll play a vital role in ensuring our patients receive the support they need.Key Responsibilities:Assist patients with billing issues, including setting up payment plans and responding to complaints...

  • Customer Service Representative

    2 months ago

    Pittsburgh, United States Lanxess AG Full time

    Plan and execute expedient and efficient processing of customer orders in L 4 P to ensure products are delivered to LANXESS customers on time and without problems. This includes maintenance of customer messages and contact information in Customer Ma Customer Service Representative, Customer Service, Representative, Regional Manager, Manufacturing, Retail

  • Customer Service Representative

    2 months ago

    Pittsburgh, United States Wesco Full time

    Wesco - 2515 Preble Ave [Customer Service Representative] As a Customer Service Representative at Wesco, you'll: Respond to customer inquiries by telephone, e-mail, and/or walk-ins to provide inquiry or problem resolution; Resolve mostly routine and some non-routine, more complex problems and communicate solution or requested information to the customer;...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Laurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, first class lodging, healthcare, and small business sectors. We are seeking a highly professional and dependable Customer Service Representative to join our team.The ideal candidate will have excellent telephone skills, computer...

  • Customer Service Representative

    2 months ago

    Pittsburgh, United States Citizens Financial Group, Inc. Full time

    Starting Salary: $20 / hour. Start Date: November 18th When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    5 days ago

    Pittsburgh, Pennsylvania, United States The UPS Store #0434 Full time

    The UPS Store #0434 seeks a highly skilled Customer Service Representative to deliver world-class customer service to all retail customers. This includes receiving and processing packages for courier shipment, operating equipment, and providing accurate information on products and services.This role requires strong computer and internet skills, a high school...

  • Customer Service Representative

    1 week ago

    Pittsburgh, United States XPO Logistics Full time

    Communicate and coordinate with terminal and shop locations about commercial invoicing Answer and direct phone calls and/or video calls during set work hours Recognize and resolve documentation errors Perform general clerical duties as assigned, incl Customer Service Representative, Customer Service, Representative, Retail

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a key member of our front-of-house team, you'll play a vital role in delivering exceptional customer experiences.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our...

  • Customer Service Representative

    2 months ago

    Pittsburgh, Pennsylvania, United States NorthStar Chevrolet West Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at North Star Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Answer dealership...

  • Customer Service Representative

    3 days ago

    pittsburgh, United States PeopleShare Inc Full time

    PeopleShare is Now Hiring Customer Service Representatives for a Leading Health Care Service Provider in Robinson, PA! Job Details for Customer Service Representatives: Schedule: Monday-Friday (multiple shifts between 8am-8pm) Pay: $17.45-$19.62/hour No Weekends Job Description for Customer Service Representatives: Verify patient insurance coverage by...

  • Customer Service Representative

    2 days ago

    Pittsburgh, United States PeopleShare Inc Full time

    PeopleShare is Now Hiring Customer Service Representatives for a Leading Health Care Service Provider in Robinson, PA! Job Details for Customer Service Representatives: Schedule: Monday-Friday (multiple shifts between 8am-8pm) Pay: $17.45-$19.62/hour No Weekends Job Description for Customer Service Representatives: Verify patient insurance coverage by...

  • Customer Service Representative

    3 days ago

    Pittsburgh, United States PeopleShare Full time

    PeopleShare is Now Hiring Customer Service Representatives for a Leading Health Care Service Provider in Robinson, PA! Job Details for Customer Service Representatives:Schedule: Monday-Friday (multiple shifts between 8am-8pm)Pay: $17.45-$19.62/hour  No Weekends Job Description for Customer Service Representatives: Verify patient insurance coverage by...

  • Customer Service Representative

    1 month ago

    Pittsburgh, Pennsylvania, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Dollar Bank, FSB Full time

    Customer Service RepresentativeDollar Bank, FSB is a community-oriented financial institution that values customer relationships. As a Customer Service Representative, you will be the primary point of contact for customers, providing exceptional service and support. Your role will involve assisting customers with banking transactions, identifying referral...

  • Customer Service Representative

    3 weeks ago

    Pittsburgh, Pennsylvania, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - 2600 Ardmore BlvdAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...

Customer Service Representative

2 months ago

Pittsburgh, United States Peoples Natural Gas Full time


Customer Service Representative - North Shore, Pittsburgh

Job Location

US-PA-(North Shore) Pittsburgh

Job ID

2022-2085

About us

Over 130 Years in Pittsburgh. Daytime Hours. Great Benefits from Day 1. Starting rate is over $17.38 per hour. In 18 months could move to $22.50 an hour

If you're looking for a Stable and Reliable career with a Growing utility company with over 130 years of serving Western Pennsylvania... We are looking for you to join our Home Town team

Do you have stellar customer service skills? A passion to help your community? Experience working in a fast paced environment?

Peoples offers a competitive benefit package including paid time off, consistent work schedules, opportunities for advancement, & more

At Peoples, we are more than just an energy provider. We are a company that is truly passionate about serving our community and Making Lives Better.

Peoples Natural Gas is an energy company in Pennsylvania, providing Western Pennsylvania with clean, safe and reliable natural gas for more than 130 years and has a combined workforce of almost 1,300 employees. Peoples has been a committed partner and leader in the natural gas industry, currently providing reliable energy to more than 700,000 customers. Our mission of Making Lives Better is redefining the way we serve our customers. We are committed to being an environmental leader utilizing technology and innovation to create cleaner, more reliable energy sources.

Our employees are rewarded with the opportunity for advancement and to gain experience in a variety of interesting roles. We offer a competitive salary, annual bonus program and a comprehensive benefits package. Health benefits are comprised of medical, dental and vision coverage, including the option for family coverage. In addition, employees are compensated with vacation, paid holidays, sick pay, life insurance, LTD insurance, retirement plans, tuition reimbursement and much more.

Peoples is an affirmative action/equal opportunity employer dedicated to the goal of building a culturally diverse and inclusive workforce. We strongly encourage applications from women, minorities, individuals with disabilities and veterans. Employment decisions are based upon job-related reasons, regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status or any other status protected by law.

Peoples Natural Gas is committed as an equal opportunity employer. To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals, including, but not limited to:

Family members cannot result in a supervisor/subordinate reporting relationship Family members cannot work in the same department

Job Summary

Associate Customer Service Representative:


Our Customer Service Representative will be responsible for satisfying a broad array of customer needs, resolving routine to complex billing issues, adhering to PUC guidelines and performing and maintaining credit and collection activities. Individuals will need to exercise judgment within a framework as established by supervision. This position provides an opportunity to progress to higher levels with experience.


Duties of this position include:

  • Answer inbound calls, and when required make outbound customer calls. Independently respond to and resolve customer questions, concerns, and complaints via calls and correspondence.
  • Provides prompt and accurate service to promote an excellent customer experience while utilizing complex computer systems.
  • Identify, review and resolve complex billing issues including errors. Perform credit identification for new applicants
  • Schedule service orders to address service issues including emergency orders.
  • Assessing customer needs and educating customers on procedures and services. Clarify information, research every issue and provide solutions and alternatives.
  • Enter customer meter reads utilizing complex SAP system to identify, track and document correspondence, issues, actions, and resolutions.
  • Provide administrative and clerical support as needed within the Customer Service Center.

Successful candidates will possess the following knowledge and skills:

  • Excellent PC skills including mouse navigation, computer software skills (such as Microsoft Office). Able to operate computerized and standard office equipment.
  • Must be proficient in all computer applications including Outlook email.
  • Ability to work and multi-task in a high volume and fast paced environment.
  • Excellent written & verbal communication & interpersonal skills; able to address complex customer needs and determine appropriate action independently. Strong negotiations skills to resolve problems.
  • Ability to utilize multiple screens and systems to resolve customer inquiries.
  • Able to follow procedures, process work load and help customers, while using independent thinking and good judgment.
  • Organized, detail oriented, exercise discretion while operating within complex PUC regulatory requirements.
  • Must be flexible & able to maintain professional disposition during diverse & stressful conditions.

Reliable, regular attendance is an essential function of this job.

Basic Qualifications

Minimum qualifications:

  • A high school diploma or equivalent and related customer service experience required. Associates degree preferred.
  • Effective communication skills and the ability to communicate in a concise and effective manner is also required
  • Must successfully complete company customer service and typing test administered during pre-employment process.
  • Must successfully complete related Company pre-employment extensive background check including DOT drug testing