Tier II Help Desk Lead — Federal IT Support

2 weeks ago


Washington, United States Quadrant, Inc. Full time

A leading IT support provider in Washington, DC is seeking a Help Desk Manager to lead a Tier II team of 7-10 technicians. This role involves providing high-level IT support and engagement, ensuring compliance with service levels, and enhancing team performance. Candidates must have significant IT support experience, proven leadership skills, and relevant certifications. Join a committed team that values diversity and equal opportunity, within an environment that thrives on respect and inclusion.
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