Field Network Engineer

Overview A leading regional network services provider is searching for a skilled and service-oriented Field Network Engineer to support mission-critical connectivity for its growing commercial customer base. This is a hands-on, customer-facing position for someone who thrives in dynamic environments, enjoys solving complex technical challenges in the field, and takes pride in delivering exceptional service. This role is perfect for a candidate who wants variety in their workday, craves autonomy, and enjoys working directly with both equipment and end users. The successful candidate will play a key role in ensuring the reliability of internet, voice, wireless, and security services across business clients. With direct impact on business operations and a highly collaborative internal team, this is a visible and high-impact role with room to grow. Location & Schedule Hybrid Based in DallasFort Worth Metroplex, TX (Travel throughout the area required). Schedule requires on-call weekends as needed for outages. Key Responsibilities Dispatch directly from home to commercial client sites to troubleshoot and resolve connectivity, VoIP, and networking issues. Address 23 daily support tickets related to fiber optics, wireless radios, and customer hardware, using a company-provided service vehicle fully equipped with necessary tools. Collaborate with senior network engineers on escalations and handle weekend on-call support for outages as needed. Perform installations, repairs, and testing across a range of technologies, including fiber splicing, VoIP systems, security cameras, and access control hardware. Program and configure network devices and firewalls from various manufacturers such as Ubiquiti, Cisco, and others. Document support efforts and customer outcomes within internal ticketing systems and provide basic end-user training during site visits. Ensure safety and compliance standards while performing physical tasks, including use of ladders and work on rooftops when needed. Technical Requirements 37 years of hands-on experience in a network or field service role within an ISP, telecom, or MSP environment. Strong understanding of network protocols and configuration: VPN, VLANs, IP addressing/subnetting, DNS, STP. Experience working with Ubiquiti radios and other wireless platforms. Proficiency in fiber and copper-based installations, including splicing and structured cabling. Familiarity with VoIP telephony systems and network-connected security infrastructure (cameras, access control, paging). Skilled with DC power concepts, including voltage testing and polarity checks. Comfortable troubleshooting across a wide range of equipment and network configurations. Ideal Candidate Profile Self-sufficient and resourceful field technician who enjoys direct customer interaction. Adaptable, coachable, and able to pivot quickly as priorities shift day to day. Excellent communicator who can translate technical language into user-friendly explanations. Strong work ethic, positive attitude, and natural team collaborator. Experience with smaller or mid-sized service providers preferred eager to grow, not siloed by rigid structure. Whats In It For You Work vehicle provided with tools and equipment for field operations. Competitive hourly pay depending on experience. Health benefits including BCBS PPO and HMO plans, dental, vision, PTO, and 401(k). Collaborative, people-first team culture that encourages innovation and continuous learning. Opportunities for advancement and exposure to a wide variety of cutting-edge telecom technologies. About Blue Signal Blue Signal is an award-winning, executive search firm specializing in telecommunications recruiting. Our telecommunications recruiters have a proven track record of placing top tier talent in the industry, with deep expertise in wireless, fiber, network infrastructure, etc. Learn more at bit.ly/46Gs4yS Company Details Seniority level: Mid-Senior level Employment type: Full-time Industries: Telecommunications Referrals increase your chances of interviewing at Blue Signal Search by 2x Salary: Dallas-Fort Worth Metroplex $115,000 - $125,000 #J-18808-Ljbffr