ServiceNow ITSM Senior Engineer
22 hours ago
ServiceNow ITSM Senior Engineer at Tata Consultancy Services Role Overview Responsible for designing, developing, and maintaining ServiceNow ITSM modules, ensuring alignment with approved design plans and industry best practices. Key Responsibilities Configure and implement Incident, Problem, Change, Knowledge, Service Catalog, Mobile App, and Virtual Agent modules. Develop and maintain SQL and LDAP queries for integrations with Oracle, MySQL, and Active Directory. Conduct unit, integration, performance, and user acceptance testing. Participate in Agile/Scrum ceremonies, including pre‑iteration planning and retrospectives. Required Skills & Qualifications Experience as a ServiceNow ITSM Developer implementing ITSM processes. Ability to configure ServiceNow ITSM applications in alignment with approved design plans. Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client‑specific testing. Experience developing ServiceNow software solutions using JavaScript, Jelly, Web Services, XML, HTML, and CSS. Familiarity with SQL query creation and LDAP query for connecting to and pulling data from Oracle, MySQL databases and AD. Understanding of repeatable processes for design, development, testing, staging and production environments with high availability. Must be ServiceNow Certified Systems Administrator. Proficiency in Agile/Scrum methodology. Basic knowledge of ITIL and industry standards. Knowledge of SDLC. Behavioral competency. Effective communication with both non‑technical and technical audiences. Excellent interpersonal skills for collaborating with project team members. Salary & Benefits Salary range: $130,000–$150,000 per year. Discretionary Annual Incentive. Comprehensive medical, dental, vision, disability, and pet insurance. Family support: maternal & parental leaves. Auto & Home Insurance options, identity theft protection. Commuter benefits and certification & training reimbursement. Vacation, sick leave, holidays. Legal assistance, 401(k), performance bonus, college fund, student loan refinancing. Security Clearance Applicants must be able to obtain U.S. security clearance, requiring U.S. citizenship, permanent residency, or political asylee/refugee status. #J-18808-Ljbffr
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ServiceNow ITSM Senior Engineer
22 hours ago
San Francisco, United States Tata Consultancy Services Full timeJoin to apply for the ServiceNow ITSM Senior Engineer role at Tata Consultancy Services Must have technical and functional skills for this senior‑level, full‑time position. Experience as a ServiceNow ITSM Developer, knowledge of Incident, Problem, Change, Knowledge Management, and Service Catalog, mobile app, and virtual agent is required....
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San Francisco, United States Tata Consultancy Services Full timeA global IT consulting firm is seeking a mid-senior level ServiceNow ITSM Senior Engineer in San Francisco, CA. The successful candidate will design and maintain ServiceNow ITSM applications, develop solutions using JavaScript, and implement ITSM processes. Qualifications include a Bachelor's degree in Computer Science and relevant certifications. This...
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San Francisco, United States Tata Consultancy Services Full timeA leading tech consulting firm in San Francisco is seeking a ServiceNow ITSM Senior Engineer. This role involves designing, developing, and maintaining ServiceNow ITSM modules in alignment with best practices. The ideal candidate should have solid experience in ServiceNow ITSM development, proficiency in Agile methodologies, and the ability to communicate...
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Senior ServiceNow ITSM Engineer
23 hours ago
San Francisco, United States Crowe Full timeA leading consulting firm in the United States is seeking a ServiceNow ITSM Senior Staff to enhance ITIL-aligned workflows. The role involves configuring core ITSM applications and leading client workshops. Ideal candidates will have 3+ years of experience, strong JavaScript skills, and the ability to work independently. The position accommodates travel and...
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ServiceNow ITSM Senior Staff
1 day ago
San Francisco, United States Crowe Full timeYour Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and...
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ServiceNow ITSM Senior Engineer
1 week ago
San Francisco, CA, United States Tata Consultancy Services Full timeMust Have Technical/Functional Skills Technical Competency • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of...
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ServiceNow ITSM Senior Engineer
1 week ago
San Francisco, CA, United States Tata Consultancy Services Full timeMust Have Technical/Functional Skills Technical Competency • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of...
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ServiceNow ITSM Senior Engineer
1 week ago
San Francisco, CA, United States Tata Consultancy Services Full timeMust Have Technical/Functional Skills Technical Competency • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of...
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ServiceNow ITSM Senior Engineer
1 week ago
San Francisco, CA, United States Tata Consultancy Services Full timeMust Have Technical/Functional Skills Technical Competency • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of...
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ServiceNow ITSM Senior Engineer
4 days ago
San Francisco, CA, United States Tata Consultancy Services Full timeMust Have Technical/Functional Skills Technical Competency • Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent • Ability to configure ServiceNow ITSM applications in alignment with approved design plans • Knowledge of...
