Assistant Manager

5 months ago


El Dorado Hills, United States Tractor Supply Company Full time
Overall Job Summary

The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store.  The Assistant Store Manager serves as the second in charge of operations to the Store Manager.  Duties include delivering a Legendary Customer Experience, providing leadership and direction to the store team, and performing operational activities throughout the store.  The Assistant Store Manager is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.  
 

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

  • Maintain regular and predictable attendance.
  • Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs. 
  • Uphold and promote a safe and productive work environment by following and enforcing policies and procedures. 
  • Deliver on our promise of Legendary Customer Service through GURA:
    • Greet the Customer.
    • Uncover Customer’s Needs & Wants.
    • Recommend Product Solutions.
    • Ask to Add Value & Appreciate the Customer.
  • Proficient in all Team Leader and Receiver functions.
  • Create and foster a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking. 
  • The Assistant Store Manager is required to perform a combination of the following duties during 95 percent of their day.  Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
    • Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
    • Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning, and maintaining a productive work environment.
    • Perform Opening/Closing procedures.
    • Transport and make deposits to the bank.
    • Resolve customer complaints/issues and ensure the customer has a positive shopping experience.
    • Ensure the customer has a Legendary shopping experience that differentiates from the competition.
    • Champion the Customer Experience in the store and execute the role of the GURA Sales Leader. 
    • Lead freight movement, and support merchandising initiatives, feed management, and inventory control.
    • Operate cash register/computer.
    • Supervise cash handling procedures.
    • Adhere to loss prevention standards and respond to any alarm calls as needed. 
    • Operate Forklift and Baler.
    • Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
    • Assist customers with loading purchases.
    • Complete all documentation associated with any of the above job duties.
    • Obtain license or certifications as needed by the business.
  • May be required to perform other duties as assigned. 
     
Required Qualifications

Experience: Previous retail leadership experience is required.  Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education:  High school diploma or the equivalent is required.  Bachelor’s degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately.

Preferred knowledge, skills or abilities
  • Ability to perform and execute principle responsibilities of Team Members.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
  • Working environment is favorable, generally working inside with moderate noise.
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Ability to work outdoors in adverse weather conditions.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
  • This position is non-sedentary.
  • It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
  • It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
  • Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
  • Ability to move throughout the store for an entire shift.
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to process information / merchandise through the point-of-sale system.
  • Ability to handle and be in contact with birds/poultry.
  • Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
  • Ability to successfully complete all required training.
  • Ability to travel as required in support of district needs.
  • Ability to drive or operate a vehicle for business needs.
  • Ability to successfully complete all required training and certification.
Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor


  • Case Manager

    7 days ago


    El Dorado, United States The Salvation Army USA Central Territory Full time

    Job Objective: Coordinate social services activities for the corps. Provide direct assistance and/or referral to clients in need based on established criteria; assess all families with minor children for eligibility in the Pathway of Hope (POH) program. Deliver all POH services using the strength-based case management model to families with a desire to take...

  • Executive Assistant

    5 days ago


    El Dorado Hills, United States Pacific ExecSearch Full time

    Job Description We are seeking a forward-thinking Executive Assistant to support the CFO and General Counsel of a cutting-edge and global technology company. Our client offers excellent benefits including 100% medical coverage for employee, 401(k) plus up to 4% employer match, 12 paid holidays and generous PTO starting with 18 days per year! This pivotal...

  • Medical Assistant

    7 days ago


    El Dorado Hills, United States LuxeMdspa.com Full time

    Job DescriptionJob Description Benefits/PerksCompetitive CompensationGreat Work EnvironmentJob SummaryWe are seeking a Medical Assistant to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting...

  • Project Coordinator

    2 months ago


    El Dorado Hills, United States SecureCom Inc. Full time

    Job DescriptionJob DescriptionPosition will provide administrative support and assist in project management activities for an electrical systems contractor. This work is done in direct support of the Vice President and NorCal construction manager for Northern California Valley and Bay Area projects.Prior project management experience and/or college program a...

  • Project Coordinator

    7 days ago


    El Dorado Hills, United States SecureCom Inc. Full time

    Job DescriptionJob DescriptionPosition will provide administrative support and assist in project management activities for an electrical systems contractor. This work is done in direct support of the Vice President and NorCal construction manager for Northern California Valley and Bay Area projects.Prior project management experience and/or college program a...


  • El Dorado Hills, United States Dignity Health Full time

    Overview Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity...


  • El Dorado Hills, California, United States Cerulean Consulting Inc. Full time

    Cerulean Consulting Inc.We are a forward-thinking business consulting and sales firm thriving in the local area, renowned for our innovative marketing strategies and dominating sales tactics. Our reputable clients are expanding, and we are seeking entry-level candidates to join our marketing and sales team as an Account Management Specialist. Our primary...


  • El Dorado Hills, California, United States AJ's Services Full time

    AJ's Services is a family-owned oil company with a growing reputation in South Central Kansas.CompensationThe hourly wage for this position is estimated to be between $22 and $25, based on industry standards and experience.About the JobThis role involves assisting the shop Fleet Manager in maintaining and managing an in-house fleet of oil field vehicles,...

  • Case Management

    1 week ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of medical services...

  • Case Management

    4 weeks ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of...

  • Case Management

    4 weeks ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of...


  • El Dorado Hills, California, United States Blue Shield of California Full time

    About the RoleWe are seeking a highly skilled Care Management Specialist to join our team at Blue Shield of California. As a Care Management Specialist, you will play a critical role in providing identification, referrals, and care management for all Medi-Cal members under 21 years old.Your ResponsibilitiesPerform clinical review, assessment, and evaluation...

  • Case Management

    1 week ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of...

  • Case Management

    1 week ago


    El Dorado Hills, United States SimplyApply Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of medical services...

  • Case Management

    1 week ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of medical services...

  • Case Management

    3 weeks ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of...

  • Case Management

    4 weeks ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of...

  • Case Management

    3 weeks ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of...

  • Case Management

    2 weeks ago


    El Dorado Hills, United States Blue Shield of California Full time

    Case Management - LVN, Senior at Blue Shield of California summary: As a Case Management LVN Consultant for the Children's Services Program, you will oversee care management and clinical review for Medi-Cal members under 21, ensuring compliance with established medical policies and eligibility guidelines. The role involves conducting assessments,...

  • Case Management

    3 weeks ago


    El Dorado Hills, United States Blue Shield of California Full time

    Your Role The Children's Services Program (CSP) team provides identification, referrals, and care management for all Medi-Cal members under 21 years old and collaborates within Promise Clinical Team. The Case Management LVN Consultant will report to the CSP Manager. In this role you will be perform clinical review, assessment, evaluation of...