General Manager

General Manager EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines but also in our work environment. Like our members, our employees rise to challenges and handle them head on. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners. Our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, and Fight Hard to Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. EōS Fitness is seeking a highly motivated and sales‑driven leader to take on the role of General Manager. Reporting to the District Sales Manager, the General Manager must be passionate about sales and dedicated to helping members achieve their health and wellness goals. As General Manager, you will work to improve sales, overall processes, and develop a team of leaders to do the same. You and your team will create connections with prospective members, facilitate their membership journey, and ensure their success. An ideal candidate must have a passion for fitness, demonstrate a drive for success, and a history of commitment, delivering results and motivating clients. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Responsibilities Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants. Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign‑ups. Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement. Ensuring high‑quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. Engage with members in a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses. Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure safety and wellbeing. Qualifications 2 years of sales management experience. 3–4 years of customer service experience. Prior experience or strong interest in the fitness industry. Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors. Excellent relationship‑building and influencing skills with people at all levels and in all functions. Strong detail orientation; systematic and thorough approach to problem‑solving; and good time‑management, organizational, and record‑keeping skills. Excellent MS Office skills. And, of course, someone who embraces our Core Values Requirements Must successfully pass a background check. CPR certification required within 30 days of hire. Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public. Ability to access and operate the Company computer system, including preparing documents, entering data into the computer system, and reading reports from a database or email system. Ability to bend routinely and repeatedly to lift more than 40 lbs. California Pay Range$68,640 – $115,004 USD Benefits and Perks A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and a plus‑one family member. Discounted Personal Training, and merchandise – including supplements. Employee referral program. Daily Pay offered – access your funds before payday. Competitive pay plus vacation, holiday, and sick pay. Group Health, dental, vision, Supplemental Life, Employee Assistance Program and even Pet Insurance offered. 401(k) + Company matching. Personal education growth options with Sophia Learning. Based on eligibility of tenure and full‑time vs. part‑time employment. We are an Equal Opportunity Employer and celebrate diversity, committing to an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or other legally protected statuses. EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here. EER is the law – click here for more information. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. To view more information on our CCPA policy, click HERE. #J-18808-Ljbffr