Senior Associate, Product Management

Join to apply for the Senior Associate, Product Management - Salesforce role at Capital OneProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.About the role:As a Senior Associate, Product Management - Salesforce, you will lead the strategic vision and execution across the Salesforce platform, ensuring alignment to business goals and delivering impactful features. You will also drive operational excellence by simplifying complex processes and features, improving scalability and optimizing the platform.The Internal Partner Enablement Team is dedicated to empowering the business partners who support, grow and nurture our external relationships. We design, build and enhance products that streamline workflows, improve data visibility and enable client‑facing teams across the organization to manage and support long‑term business growth and operational excellence.Key learning areas:Human CenteredCollaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.Business FocusedDemonstrate a growth mindset, using hypothesis‑driven assessment of data to ensure your product or feature delivers on real business needs.Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.Technology DrivenWork autonomously in an agile environment, conducting research and developing features that utilize new and evolving technology.Collaborate with designers, technologists, data scientists and subject‑matter experts to build cutting‑edge solutions to help customers.Deliver well‑managed product platforms for customers by seeking to understand technology trends and architecture strategy.Transformational LeadershipActively participate in horizontal forums, harnessing a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.We want you if you are:Intellectually Curious – you ask why, explore, aren’t afraid to blurt out crazy ideas, and thrive on ambiguity while seeking new challenges.Communicator & Influencer – you can convey complex ideas clearly, rally associates, and align stakeholders to priorities.Do‑er – you bias toward action, try things, learn from failures, and stay focused on goals while managing multiple priorities.Passionate & Customer‑Focused – you enjoy building and shipping products, and connecting with external or internal customers to understand their needs.Learner – you have an appetite to learn new things or technologies, and approach asking for help with humility.Team Player – you enjoy working with diverse people, putting the team before yourself, and building long‑lasting relationships.Basic Qualifications:Bachelor’s degree or equivalent military experience.At least 1 year of product management experience, or at least 1 year in product design, agile delivery, business analysis, data science, or software engineering.Preferred Qualifications:Bachelor’s degree in computer science or engineering.1+ years translating business strategy or analysis into consumer‑facing digital products.1+ years working on core product platforms powering digital experiences.1+ years working with cross‑functional teams as a product owner in an agile development process.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Salary ranges by location: Chicago, IL – $99,100–$113,100 (Sr. Associate, Product Management); McLean, VA – $109,000–$124,400; Riverwoods, IL – $99,100–$113,100.This role is eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.If you require accommodations, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.Capital One does not provide, endorse, nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). #J-18808-Ljbffr