Cherokee Federal | Salesforce Admin

Salesforce Administrator

The Salesforce Administrator is responsible for designing, implementing, and updating applications that support and enhance business operations. This role involves collaborating on custom features, deploying new tools and software, monitoring and analyzing efficiency issues, and devising solutions for moderately complex problems. The Solutions Developer troubleshoots technical issues, maintains databases, and provides individualized solutions to users. Additionally, they ensure that solutions are operational 24x7 to meet operational service level agreements.

Compensation & Benefits:

Estimated Starting Salary Range for Salesforce Administrator: Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.

Salesforce Administrator Responsibilities Include:

• Writing technical and end-user documentation and providing ongoing support instructions.

• Incorporating best practices such as SOA, enterprise service bus, security, and performance.

• Communicating work item statuses to project managers and stakeholders.

• Reviewing and extending the design of web application security throughout the solution.

• Recommending and facilitating quality improvement efforts.

• Working with end users to provide workload estimates for SFDC related projects.

• Performing other job-related duties as assigned (data loads, data mapping, dupe checking and data clean-up).

Salesforce Administrator Experience, Education, Skills, Abilities Required:

• Minimum of 2-3 years' experience as a SalesForce Administrator (or other support related role)

• Working knowledge of as a SalesForce Lightning, Data Cloud, etc. (any SFDC add-on component exposure is helpful)

• Excellent analytical and organizational skills.

• Excellent written and verbal communication skills.

• Excellent interpersonal skills, including the ability to interact with internal and external customers and team members.

• Ability to work independently or as part of a team.

•Must pass pre-employment qualifications of Cherokee Federal.

Salesforce Administrator Experience, Education, Skills, Abilities Preferred:

• Bachelor’s degree in computer science, information technology, or related field.

• Working knowledge of Microsoft Office Suite, including Visio and Project.

• Working with integrated applications such as DocuSign, Deltek, HCM, SharePoint, Service Now etc.

• Working knowledge of Microsoft SQL.

Company Information:

Cherokee Nation Businesses - CFED (CNB) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNB is part of Cherokee Federal – a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

#CherokeeFederal #LI

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status encouraed to apply.

Similar Searchable Job Titles:

• Salesforce Developer
• Salesforce Administrator
• Junior Salesforce Developer
• Software Solutions Developer II
• IT Solutions Engineer II
• Application Developer II
• Systems Integration Specialist II
• CRM Developer

Keywords:

• Salesforce
• Solutions design
• Application development
• Technical troubleshooting
• Database management
• CRM
• Client Relationship Management

Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.