Chief of Staff to CTO

About UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join usLocation: Austin, TX (hybrid)About the DepartmentThe Chief Technology Officer (CTO) at Cloudflare is responsible for setting technical direction, leading innovation, and shipping great technology. The CTO's team at Cloudflare includes:Emerging Technology and Incubation: Cloudflare's department focused on shipping new products, built on our network, that place many small bets on the future of our industry.Developer Platform: Cloudflare's compute, storage, media, and AI layer where millions of developers build their applications.Cloudflare Research: the team at Cloudflare responsible for preparing the firm for the next decade of technology evolution.Cloudflare Privacy: the products built at Cloudflare that help make the Internet more private for all of its users.The team operates independently from Cloudflare's core Product and Engineering team (though those partner teams are "Customer Zero" for anything built inside of the CTO's organization). The CTO's team consists primarily of engineers, researchers, and Product Managers.The scope of problems tackled by the CTO range from investigating frontier technologies, like post-quantum cryptography, to shipping free tools that help build a better Internet, like our 1.1.1.1 resolver, to launching the foundations of products trusted by some of the world's largest organizations like our Zero Trust suite.New products that started inside of the ETI group in the CTO's team include:Cloudflare's industry-leading Developer Platform products like our serverless compute solution, our storage offering, and our AI inference and services layer.Cloudflare's best-in-class Zero Trust product line, including our Zero Trust Access product, our Secure Web Gateway, our private networking technology, our data loss prevention suite, and our mobile and desktop clients.Cloudflare's privacy solutions, like our 1.1.1.1 DNS resolver, our consumer VPN product WARP, and the technologies we build with partners like Apple and Meta to preserve privacy on the Internet.Cloudflare's Media products, including our video streaming platform and real-time calls solution.Building blocks that change the economics of traditional costs on the Internet like our domain registrar.About the RoleYou will lead the operations, strategic initiatives and communications of the group, working alongside the Product Managers and Engineering Leaders to launch new technology on Cloudflare's network.Operations and Strategic Initiatives: Lead the strategic initiatives that start in ETI or rely on the ETI team. These projects can include acquisition due diligence and integration, partnerships that expand Cloudflare's technology to reach new customers, and marketing exercises that use technology built in ETI to better tell Cloudflare's story.Team and Project Management: Shape the execution of ETI's vision for helping build a better Internet. The product and engineering teams in ETI will trust you to help set priorities across the group and to own new projects or dependencies. You will work closely with teams across Cloudflare to deliver on those goals.Communications: You will help ETI tell its story, internally and collaborate cross-functionally to help tell it to the right audiences externally. You will collaborate with Communications Team to help tell stories externally and to help draft external communications. You will also create retrospectives and celebrations that we share with Cloudflare, owning the presentations and materials sent by ETI. You will also help the product, engineering, and marketing teams get the inputs they need to tell specific stories in their areas.Who you areA suitable candidate will have an exceptional understanding of engineering or product management, possess a deep desire to learn and communicate with grace and empathy inside and outside of Cloudflare. You have an entrepreneurial approach and solve thorny problems by getting first to the principles and then aligning the team on the goal; executing, learning and adapting.Experience as a Product Manager in a technology company or a combination of technical experience plus management consulting or investment bankingExperience working alongside engineering and design teamsTrack record of working with or reporting to senior managementExperience working with customers to deploy and capture feedback on new technologiesThe ability to work in a fast-moving and ever-changing environmentExcellent written and verbal communication skillsExceptional people skills and empathyA high degree of attention to detailA kind and generous attitude towards customers and co-workers alikeA desire to receive feedback and growEquityThis role is eligible to participate in Cloudflare's equity plan.BenefitsCloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.Health & Welfare Benefits:Medical/Rx InsuranceDental InsuranceVision InsuranceFlexible Spending AccountsCommuter Spending AccountsFertility & Family Forming BenefitsOn-demand mental health support and Employee Assistance ProgramGlobal Travel Medical InsuranceFinancial Benefits:Short and Long Term Disability InsuranceLife & Accident Insurance401(k) Retirement Savings PlanEmployee Stock Participation PlanTime Off:Flexible paid time off covering vacation and sick leaveLeave programs, including parental, pregnancy health, medical, and bereavement leaveWhat Makes Cloudflare Special?We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers—at no cost.Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy‑centric public DNS resolver. It is available publicly for everyone to use – it is the first consumer‑focused service Cloudflare has ever released. We do not store client IP addresses, never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.Interested?Sound like something you'd like to be a part of? We'd love to hear from youThis position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.Equal OpportunityCloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e‑mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107. #J-18808-Ljbffr