Security Dispatcher

1 week ago

Phoenix, Arizona, United States CommonSpirit Health Full time

Overview:

Hello humankindness

St. Joseph's Hospital and Medical Center is a 571 bed non-profit facility providing quality health care to patients and communities in and around Phoenix, Arizona. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.

If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.

For the health of our community ... we are proud to be a tobacco-free campus.

Responsibilities:

The Hospital Security Dispatcher plays a critical role in maintaining the safety and security of the hospital premises and its occupants. They are responsible for promptly responding to emergencies, security incidents, and requests for assistance. The dispatcher coordinates communication between security personnel, medical staff, and external emergency services to ensure swift and effective response to incidents.

The Hospital Security Dispatcher must possess strong communication skills to effectively relay information to security personnel and other relevant parties during emergencies. They should be proficient in using radio communication systems and computer-aided dispatch (CAD) software. Attention to detail and the ability to remain calm under pressure are essential for success in this role

  • Coordinates and organizes Lost and Found.
  • Maintains records and ensures compliance with applicable regulatory agency.
  • Coordinates with Risk Services and Floor Managers to identify Lost and Found belongings, as well as process the reimbursement request.
  • Assists in the preparation of materials and miscellaneous documents specific to program.
  • Orders and manages supplies for department.
  • Answers phones and responds to inquiries and appropriately routes requests.
  • Lead contact for Access Control inquiries and reports.
  • Creates and maintains Access Levels for the DSX System.
  • Maintains databases for department or function.
  • Inputs information, runs reports, collects, records, queries and analyzes data.
  • Recommends and develops processes and procedures to improve efficiency.
  • Writes desktop procedures and assists in training others.
  • All other duties assigned.
Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000.

Qualifications:
Minimum:
  • Two years experience in Security
  • Associate's Degree

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