BA Multi-Unit Team Leader 2

3 weeks ago

Oxnard, United States H&R Block Full time

Join to apply for the BA Multi-Unit Team Leader 2 role at H&R Block Overview As a Multi-Unit Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities. Responsibilities Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Qualifications People management experience with the ability to grow and develop associates Aptitude for growth plan execution and ability to lead toward a growth culture Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision Strong interpersonal and communication skills with a customer-centric mindset Computer proficiency with MS Office Bachelor’s degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Benefits Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, for healthy habits Neurodiversity and caregiver support Discounts on everyday items and services Medical Coverage, 401k, Employee Stock Purchase Plan More benefits at www.blockbenefits.com (where applicable) The Community You Will Join H&R Block is an equal opportunity employer. We celebrate diversity in the workplace and are committed to building a connected culture where trust, care, and connections help us work together so everyone feels safe to bring their authentic self to work and belong to a larger team. If you’re looking to make an impact, H&R Block is the place for you. #J-18808-Ljbffr

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