Orthotic Fitter

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced DME Coordinator to join our team Along with a collaborative, team-oriented work environment, our outstanding employment package includes competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.Position SummaryThe DME Coordinator works in the clinical office(s) and consistently communicates with the Regional DME Manager, Clinical office managers, providers, and clinical teams to ensure patients receive outstanding care, understanding and proper use of their ordered orthosis.Primary Functions & AccountabilitiesOrganizes and represents the assigned clinical component and location of OrthoVirginia's DME programDaily measurements and fittings following provider ordersCollaborates with the Regional DME Manager, providers, and clinical staff to ensure patients are educated on proper use and fit of DMEEducates patients as to the financial responsibility associated with their DMECommunicates with providers when changes are made to DME Policies and ProceduresResponsible for the DME inventory management at assigned clinical locations and daily duties within the DME programWorks closely with DME Business Specialist and Preauth Specialist to ensure accurate and timely billing and that preauthorization requests are met. Serves as point of contact for Billing, Insurance Verification, and DME Surgery Coordinator at assigned clinicsCommunicates well with other DME team members, regional and state to ensure excellent outcomes regarding patient care and inventory managementAssists in quarterly training of clinical staff of proper use and fitting of DMETakes ownership of their assigned location(s) and supports the overall mission of the practiceOther duties and projects assignedKnowledge, Skills & AbilitiesExcellent customer service/patient care skillsExceptional organization and communication skillsAbility to think on his/her feet and display strong emotional intelligence working with the publicAbility to practice solid problem-solving techniques to ensure patients understand donning and doffing and are wearing their orthosis properlyKnowledge of basic anatomy and medical terminologyMust have the ability to multitask in a fast-paced environmentAbility to contribute and work well with a teamAbility to take on, organize and complete assigned department projects when requested by managerPosition RequirementsBA or BS preferred, HS Diploma or EquivalentGeneral DME/Orthopaedic experience required. Certification as an Athletic Trainer, Orthotic Fitter, or Orthopaedic Tech preferred but not requiredPhysical health sufficient to meet the ergonomic standards and demands of the position#INDAJ123