Associate Director

Business Operations Analysis Management – Associate Director – Operations Open Date: 11/19/2025 | Requisition Number: PRN43624B | Location: Campus, Salt Lake City, UT Full Time, Day shift, 40 hrs/week. Job Summary Report to the Executive Director of Auxiliary Services. This position develops, executes, and supervises a comprehensive parking system for campus students, staff, visitors, patients and faculty. It collaborates closely with divisions within Commuter Services, University stakeholders and affiliated partners, and external vendors to deliver a high‑quality parking and transportation experience for the campus community. Key responsibilities include permit sales division, customer information center, participation in long‑term infrastructure and permitting planning, budget management, asset management, regulatory compliance, and supervision of staff. The role plays an important part in the campus customer experience. Responsibilities Direct assigned aspects of parking operations, including asset management, maintenance, and repairs. Meet regularly with campus stakeholders to share/learn relevant parking and transportation information. Participate as assigned on campus committees/stakeholder groups representing Commuter Services. Create, monitor, and manage operating budgets associated with permit operations, information center, and parking garage leases, in coordination with the Associate Director of Business Services. Ensure that all parking and transportation operations comply with federal, state, and local regulations, including ADA standards. Mitigate risk by overseeing safety and security programs for parking and transportation. Recruit, hire, train, and supervise staff, providing coaching and regular performance feedback. Foster a positive, inclusive, and collaborative work environment for all employees. Manage and communicate to stakeholders the impacts from construction and renovation projects, helping to ensure alignment between auxiliary facilities and campus customers. Stay informed of national trends and best practices in parking and transportation to inform departmental strategies. Minimum Qualifications Requires a bachelor’s degree (or equivalency) + 8 years of directly related work experience, or a master’s degree (or equivalency) + 6 years of directly related experience. One year of higher education can be substituted for one year of directly related work experience. Preferences Bachelor’s degree in construction management, business, or a related field. 8 years of professional experience in construction management, project delivery or business with higher education organizations (or Masters Degree plus 6 years of directly related work experience). Strong collaboration skills with experience working across multiple departments or business units to coordinate deliverables. Ability to manage multiple projects simultaneously with a high level of organization and attention to detail. A proactive, self‑motivated work style and interest in representing the University in community settings. Additional Information The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Reasonable accommodations in the application process will be provided to individuals with disabilities upon request. The University of Utah is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and affirmative action: 383 University Street, Level 1 OEO Suite, Salt Lake City, UT 84112. Phone: 801‑581‑8365; Email: oeo@utah.edu. Online reports may be submitted at oeo.utah.edu. For more information: https://www.utah.edu/nondiscrimination/. To inquire about this posting, email employment@utah.edu or call 801‑581‑2300. This position may require the successful completion of a criminal background check and/or drug screen. #J-18808-Ljbffr