NOC Network Analyst II *

Join to apply for the NOC Network Analyst II * role at Virtual Service Operations 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Description Are you an experienced network professional ready to advance your career in network operations? Join our team and play a critical role in ensuring network stability and performance Opportunity VSO is seeking a skilled and detail-oriented Tier 2 - NOC Network Analyst II to join our growing team in Lorton, Virginia. This role is ideal for individuals with foundational network operations experience who are ready to tackle more complex issues and contribute to maintaining a secure and efficient network environment. Responsibilities Investigate and resolve escalated network issues from Tier 1 support. Perform advanced troubleshooting for routers, switches, firewalls, and other network devices. Conduct in-depth network performance analysis and provide solutions to optimize performance. Collaborate with carriers and external vendors to resolve connectivity problems and manage network capacity. Implement network configurations, updates, and changes as needed. Assist in maintaining and enhancing network security protocols and practices. Maintain accurate network documentation, including diagrams, configurations, and incident reports. Provide technical guidance and mentorship to Tier 1 NOC Analysts. Participate in on-call rotations and respond to network incidents outside normal business hours. Qualifications Bachelors degree in computer science, information technology, or a related field (or equivalent experience). 3+ years of experience in a network operations or technical support role. Understanding of networking concepts, including TCP/IP, DNS, DHCP, VLANs, and routing protocols (e.g., BGP, OSPF). Experience with network monitoring tools such as SolarWinds, PRTG, or similar. Familiarity with network security principles, including firewalls, VPNs, and intrusion detection systems. Hands-on experience configuring and troubleshooting network devices from vendors like Cisco, Juniper, or similar. Analytical mindset with strong problem-solving skills. Effective communication skills, both verbal and written. Preferred Qualifications Certifications such as CompTIA Network+, CCNA, or equivalent. Experience with cloud networking concepts, including Azure Networking. Familiarity with IT service management (ITSM) processes. Requirements Must be within driving distance of Lorton, VA, or willing to relocate. Must be willing to work onsite. Must have an active Top Secret (TS) security clearance. Must be willing to work non-standard hours, including on-call duties. Must meet DoD 8570 IAT Level II certification requirements (e.g., Security+ CE, CCNA Security, etc.). What is Important to Us You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements. More About VSO VSO is a hybrid cloud and managed services consulting firm. Much of VSOs success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more For more information, please visit our website at https://vso-inc.com/careers Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr