Host

1 week ago

Owasso, United States MAD Eats Full time

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.

Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.

Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.

Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.

Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.

Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.

A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.

Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.

Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.

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