Nurse Aide Proctor
3 weeks ago
JOB TITLE: Nurse Aide Proctor
REPORTS TO: Sr. Nurse Aide Evaluator
DEPARTMENT: Test Center
LOCATION: Miami, FL
JOB OVERVIEW
The Nurse Aide Proctor serves as the face of Prometric in test site locations. These professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people taking life-changing exams.
COMPANY BACKGROUND
Prometric (www.prometric.com) is a trusted test development and delivery provider to more than 300 organizations worldwide. Prometric serves as an industry gatekeeper, ensuring that people legitimately earn the credentials they seek to achieve, guaranteeing a fair testing experience for all who come through our doors.
This is a part-time position.
RESPONSIBILITIES
* Maintain and apply expert knowledge of Nurse Aide test center policies, practices, and procedures
* Greet examinees and verify identification
* Administer and proctor tests at Prometric-approved Nurse Aide Testing partner sites
* Administer and proctor Certified Nursing Assistant Exam at Prometric-approved Nurse Aide Testing partner sites.
* Continuously monitor candidates as they complete computer-based exams
* Resolve or report candidate issues with urgency
* Secure all computer software in the test center at all times
* Reboot computer servers and reset passwords as necessary
* Report any occurrences outside company guidelines to management
* Ability to be flexible with scheduling locations within 30-60 miles of your zip code based on Prometric testing demands or capacity requirements
AVAILABILITY
Part-time: 1-3 days a week
10-20 hours weekly
QUALIFICATION REQUIREMENTS
EDUCATION
* High School Diploma; On the job proctor experience a plus; College experience a plus
EXPERIENCE
* One to two years of customer service-related or proctor experience desired.
* Familiarity with Microsoft Windows-based computer programs
* Familiarity with computer programs and applications (including but not limited to MS Office, Outlook, Explorer web browsing)
SKILLS
* Ability to travel within a 30 to 60-mile radius of your zip code
* Ability to communicate with candidates effectively and with professionalism and authority
* Ability to learn and apply operational and maintenance instructions, and other job documents
* Ability to write detailed incident reports and correspondence
* Ability to multi-task
PHYSICAL JOB REQUIREMENTS
* Ability to remain in a stationary position for extended periods of time while administering exams
* Ability to perform periodic walk-throughs of the testing environment
* Visual requirements include the ability to adjust or focus computer screens and view the testing room while proctoring
* Frequently positions self to maintain computers in the lab & office setting; including under the desks and in the server closet
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