Help Desk Consultant

4 weeks ago


Cincinnati, United States Vernovis Full time

Associate Recruiter at Vernovis | Tech and Finance Recruitment Specialist Location: Remote Vernovis is an Inc. 5000 staffing and consulting firm, serving small and mid-sized businesses in the Cincinnati, Dayton and Columbus, Ohio areas. We help companies complete critical business initiatives that are championed by their Technology and Financial leaders. Additionally, we offer expertise in the Cybersecurity space. If interested, please email John at jgruter@vernovis.com Job Title: Help Desk Consultant Base pay range $25.00/hr - $30.00/hr What You'll Do: Use incident/problem management system to document, track, update and close case activities Provide customers with technical assistance and guidance to prevent recurring problems Perform basic hardware and software troubleshooting to resolve or elevate incidents Provide management with status reports Perform and understand how to correctly follow processes, procedures and standards within Fepartment Follow and support internal and external audit compliance Improve and develop technical support skills through outside education, self-study, etc. Perform and administrative functions within the team to accomplish team goals What Experience You'll Have: Knowledge of computer hardware and software technologies Excellent written and verbal communication skills Ability to analyze and solve problems Aptitude for technology Attitude for excellence in customer service Working knowledge of PC's and networks Proficient in Windows operating systems Proficient knowledge of Microsoft Office products (i.e. Word, Excel and Outlook) Some college experience in Information Technology Any Microsoft certification Knowledge of call center software and ticketing systems Experience providing both customer support and service Some college experience in Information Technology Any Microsoft certification The Vernovis Difference: Vernovis offers Health, Dental, Vision, Voluntary Short & Long Term Disability, Voluntary Life Insurance, 401K, Holiday Pay and Bonus Pay to you. Join our collaborative work environment so that we can all do our best work and learn from each other. Our core values fuel our decisions and guide our actions: Integrity an uncompromising commitment to honesty and strong moral principles. Collaboration a reliance on openness, knowledge sharing, focus and accountability to achieve shared goals. Extraordinary Service a fundamental belief that we are in business to serve both clients and candidates in ways that exceed their expectations. Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, national origin, age, citizenship, disability, veteran status, or any other protected status. Seniority level Associate Employment type Contract Job function Information Technology Industries: Staffing and Recruiting #J-18808-Ljbffr


  • IT Help Desk

    4 weeks ago


    Cincinnati, United States Audit-Tel Inc Full time

    Why Us? Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in...

  • IT Help Desk

    1 week ago


    Cincinnati, United States Audit-Tel Inc Full time

    Why Us? Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provides IT services for Nationwide Businesses and Fortune 500 Companies. We stand by our service and products, and we are looking for a Help Desk Technician that has the same quality standards and takes pride in...

  • Help Desk Specialist

    4 weeks ago


    Cincinnati, OH, United States The Computer Merchant, LTD. Full time

    JOB TITLE: Help Desk Specialist Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. JOB LOCATION: Cincinnati, OH WAGE RANGE*: 20 - 23.70 JOB NUMBER: 36516288 REQUIRED EXPERIENCE: Minimum Qualifications: Windows 10 Microsoft O365 Suite Working knowledge or familiarity with Active Directory Basic...


  • Cincinnati, United States Rumpke Full time

    Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a...


  • Cincinnati, United States Rumpke of Ohio, Inc. Full time

    Description Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll...

  • Help Desk Technician

    3 weeks ago


    Cincinnati, United States Artech Full time

    Location: Cincinnati, OH Salary Range: Competitive and based on experience Introduction Join our dynamic team where you will play a crucial role in providing technical support and ensuring smooth network operations and VSE scheduling. This position offers an exciting opportunity to work in a collaborative environment focused on innovation and excellence....


  • Cincinnati, OH, United States Rumpke Full time

    Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a...


  • Cincinnati, OH, United States Rumpke Full time

    Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll be part of a...


  • Cincinnati, OH, United States Rumpke of Ohio, Inc. Full time

    Description Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll...


  • Cincinnati, OH, United States Rumpke of Ohio, Inc. Full time

    Description Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people. When you join Rumpke, you'll...