Grocery Shopper

1 month ago

South Lake Tahoe, United States Whole Foods Market Full time
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Job Responsibilities:

  • Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
  • Establishes clear expectations for balancing in-store customer service and completing online orders.
  • Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
  • Seeks awareness of relevant competitors and industry trends.
  • Ensures an effective and efficient response to customer questions, requests, and/or concerns.
  • Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
  • Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintains Team Member safety and security standards.
  • Ensures compliance with relevant regulatory rules and standards.
  • Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
  • Maintains cleanliness of workspaces including staging area and coolers.
  • Maintains security of equipment, e.g., MSRs, phones, currency counters.
  • Proactively identifies process improvement opportunities.
  • Consistently communicates and models WFM core values, leadership principles, and supports goals.

Job Skills

  • Ability to perform task management, balancing dynamic customer flows.
  • Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
  • Excellent interpersonal, motivational, team building and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Proficient with email, Microsoft Office, and operations-related applications.

Qualifications

  • 12+ months retail experience

Physical Requirements/Working Conditions

  • Must be able to lift 50 lbs.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: Single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching
  • Exposure to FDA approved cleaning chemicals
  • Exposure to temperatures 90 degrees Fahrenheit
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.


  • In-Store Shopper

    2 weeks ago

    South Lake Tahoe, California, United States Whole Foods Market Full time

    Job Title: In-Store ShopperAt Whole Foods Market, we're committed to providing exceptional grocery delivery services to our customers. As an In-Store Shopper, you'll play a crucial role in supporting our Prime Now program, ensuring timely and accurate order fulfillment.Key Responsibilities:Fulfill online orders efficiently and accurately, using handheld...

  • Grocery Shopper

    3 weeks ago

    South Lake Tahoe, United States Whole Foods Market Full time

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup...

  • Grocery Shopper

    1 month ago

    South Lake Tahoe, United States Whole Foods Market Full time

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup...

  • Shopper - Delivery Driver (Car Required)

    5 months ago

    South Lake Tahoe, CA, United States Instacart Shoppers Full time

    FULL-SERVICE SHOPPER Start earning quickly with a flexible schedule Shopping with Instacart is more than grocery delivery. Shoppers help make our world go round. They make money, make moves, and make shopping lists come true. They make good time, make life easier, and make people’s day.  Shoppers make it all happen—sign up now to help create a world...

  • Store Shopper

    3 weeks ago

    Lake Grove, New York, United States Wegmans Food Markets Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Store Shopper to join our team at Wegmans Food Markets. As a Store Shopper, you will be responsible for utilizing the latest technology to engage with customers through an app, shopping their orders and staging them for pickup.Key ResponsibilitiesBe comfortable utilizing technology to...

  • Store Shopper

    3 weeks ago

    Lake Grove, New York, United States Wegmans Food Markets Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Store Shopper to join our Wegmans Curbside Pickup team. As a Store Shopper, you will be responsible for utilizing the latest technology to engage with customers through an app, shopping their orders and staging them for pickup.Key ResponsibilitiesUtilize technology to communicate with and...

  • Store Shopper

    3 weeks ago

    Lake Grove, New York, United States Wegmans Food Markets Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Store Shopper to join our team at Wegmans Food Markets. As a Store Shopper, you will be responsible for utilizing technology to engage with customers through an app, shopping their orders and staging them for pickup.Key ResponsibilitiesUtilize technology to communicate with and fulfill...

  • Personal Shopper

    2 weeks ago

    Lake City, South Carolina, United States W. Lee Flowers Full time

    OverviewWe are seeking a highly energetic and genuine Personal Shopper to join our team at W. Lee Flowers. As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for our guests, and over time, building relationships with guests to understand their needs and preferences.This position will give you an opportunity to be...

  • Manager - Retail Shoppers

    4 weeks ago

    South Lake Tahoe, United States Whole Foods Market Full time

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup...

  • Personal Shopper PT

    2 weeks ago

    Lake City, United States W. Lee Flowers Full time

    Overview: You will join a high-energy and fast-paced team that supports Kj's To Go (KJTG) – our online ordering program that guests call “life-changing”. As a Personal Shopper, you will be responsible for masterfully and efficiently picking orders for your guests, and over time, building relationships with guests so you can understand their needs and...

  • Store Shopper

    2 weeks ago

    Lake Grove, United States Wegmans Food Markets Full time

    Schedule:Part timeAvailability:Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule.Age Requirement:Must be 18 years or olderLocation:Lake Grove, NYAddress:3240 Middle Country RdPay:$17.50 - $18 / hourJob Posting:09/13/2024Job Posting End:10/13/2024Job ID:...

  • Store Shopper

    3 weeks ago

    Lake Grove, United States Wegmans Full time

    Schedule: Part timeAvailability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or olderLocation: Lake Grove, NYAddress: 3240 Middle Country RdPay: $17.50 - $18 / hourJob Posting: 09/13/2024Job Posting End: 10/13/2024Job...

  • Store Shopper

    3 weeks ago

    Lake Grove, United States Wegmans Food Markets Part time

    Schedule: Part timeAvailability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or olderLocation: Lake Grove, NYAddress: 3240 Middle Country RdPay: $17.50 - $18 / hourJob Posting: 09/13/2024Job Posting End: 10/13/2024Job...

  • Store Shopper

    1 month ago

    Lake Grove, United States Wegmans Food Markets Full time

    Job DescriptionSchedule: Part timeAvailability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or olderLocation: Lake Grove, NYAddress: 3240 Middle Country RdPay: $17.50 - $18 / hourJob Posting: 09/13/2024Job Posting End:...

  • Store Shopper

    1 month ago

    Lake Grove, United States Wegmans Food Markets Full time

    Schedule: Part time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: Lake Grove, NY Address: 3240 Middle Country Rd Pay: $17.50 - $18 / hour Job Posting: 09/13/2024 Job Posting End:...

  • Store Shopper

    4 weeks ago

    Lake Grove, United States Wegmans Food Markets Full time

    Schedule: Part time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: Lake Grove, NY Address: 3240 Middle Country Rd Pay: $17.50 - $18 / hour Job Posting: 09/13/2024 Job Posting End:...

  • Store Shopper

    2 weeks ago

    Lake Grove, United States Wegmans Food Markets Full time

    Schedule: Part timeAvailability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or olderLocation: Lake Grove, NYAddress: 3240 Middle Country RdPay: $17.50 - $18 / hourJob Posting: 09/13/2024Job Posting End: ...

  • Manger - In store Shoppers

    4 weeks ago

    South Lake Tahoe, CA, United States Whole Foods Market Full time

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup...

  • Store Shopper

    3 weeks ago

    Lake Grove, NY, United States Wegmans Food Markets Full time

    Schedule: Part time Availability: Applying To This Requisition Allows You To Be Considered For Multiple Opportunities. Please Provide As Much Availability That Works With Your Schedule. Age Requirement: Must be 18 years or older Location: Lake Grove, NY Address: 3240 Middle Country Rd Pay: $17.50 - $18 / hour Job Posting: 09/13/2024 Job Posting End:...

  • Customer Service

    1 month ago

    South Lake Tahoe, United States Whole Foods Market Full time

    At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup...