Content Strategy Lead

Koniag Professional Services, a Koniag Government Services company, is seeking a Content Strategy Lead to support KPS and our government customer in Washington, DC. This position is for a Future New Business Opportunity.We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.Koniag Professional Services, is seeking an experienced Content Strategy Lead to develop and execute comprehensive content strategies for our government clients. The ideal candidate will have a strong background in information architecture, content organization, user experience design, and social media management, particularly within the human services or public health sectors. This role requires someone who can effectively manage large volumes of content, maintain brand consistency across multiple channels, and leverage data to drive content decisions. The Content Strategy Lead will play a crucial role in ensuring our clients' messaging reaches diverse audiences effectively and efficiently.Essential Functions, Responsibilities & Duties may include, but are not limited to:The Content Strategy Lead will be responsible for developing and implementing content strategies that align with organizational goals and user needs. Principal responsibilities include:Design and implement comprehensive content strategies across multiple channels for diverse audiencesDevelop and maintain information architecture for websites with 2,000+ content pieces, ensuring optimal organization and accessibilityCreate and enforce content governance policies, editorial guidelines, and style standardsLead content audits, gap analyses, and content mapping exercises to identify opportunities for improvementCollaborate with UX designers to ensure content strategy aligns with user experience principles and objectivesManage the content lifecycle from planning and creation through publication, maintenance, and archivingDevelop and execute social media strategies that effectively represent the brand voice and engage target audiencesAnalyze content performance metrics and user behavior data to inform strategic decisions and optimize contentCoordinate with subject matter experts to ensure technical accuracy and compliance with regulatory requirementsCreate and maintain content calendars and workflows to ensure timely delivery of high-quality contentDevelop personas and user journey maps to guide content creation and distribution effortsLead or participate in stakeholder interviews, user research, and content testing activitiesTrain and mentor content creators on best practices, editorial standards, and brand guidelinesCollaborate with multiple external partners to align content initiatives and messagingStay current with industry trends, best practices, and emerging technologies in content strategyRequirements:Demonstrated ability to represent tone and voice for a brand and uphold editorial standards of styleProven ability to coordinate medium to long-term content strategy through multiple channels to diverse audiencesStrong analytical skills with the ability to aggregate and act on data from multiple sourcesExcellent interpersonal skills with a track record of successful collaboration with multiple external partnersClear and diplomatic oral and written communication abilitiesProficiency in content management systems (CMS) and digital asset management toolsKnowledge of SEO principles and best practicesUnderstanding of content accessibility guidelines and requirementsExperience with content strategy documentation (content models, taxonomies, workflows)Ability to translate complex information into clear, engaging contentProject management skills to coordinate multiple content initiatives simultaneouslyKnowledge of content governance frameworks and implementation approachesProficiency with analytics platforms and data visualization toolsAdaptability to change priorities and requirementsAbility to obtain and maintain required security clearancesEducation:Bachelor's Degree from an accredited university/college in Communications, English, Journalism, Marketing, Information Design, or related fieldWork Experience, Knowledge, Skills & Abilities:Minimum of five years of experience in content strategy or related rolesAt least two years of experience engaged in high-level content organization and information architecture for a website with 2,000+ pieces of contentTwo years of experience engaged in various aspects of user experience designExperience working with human services or public health organizations, with preference for early childhood service delivery experienceDesired Skills and Competencies:Master's degree in a relevant fieldProficient in SpanishProject Management Professional (PMP) certifiedCertified and experienced in Agile methodologiesAt least five years of experience as staff in a Head Start programCertifications in content strategy, UX design, or related areasExperience working with federal agencies and understanding of government communications requirementsKnowledge of early childhood development programs, policies, and communications needsExperience with multilingual content strategy and localizationFamiliarity with personalization and marketing automation technologiesBackground in change management and organizational communicationsExperience with video content strategy and productionKnowledge of Section 508 compliance and WCAG accessibility standardsExperience with content migration and re-platforming initiativesProficiency with design and prototyping tools (Adobe Creative Suite, Figma, etc.)Experience in conducting content-focused usability testingBackground in behavioral science or psychology as applied to communicationsOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [emailprotected] or by calling 703-488-9377 to request accommodations.Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com .Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352 #J-18808-Ljbffr