Servsys Corporation | Campus WiFi SME – Network Architect | santa clara, ca

1 month ago

santa clara, United States Servsys Corporation Full time

Job Title: Campus WiFi SME – Network Architect

Duration: 3 months (likely will not extend)

Location: Santa Clara, CA (onsite 5 days a week)


Key Responsibilities:

  • Wi-Fi Network Design & Implementation:
  • Design and implement robust, scalable Wi-Fi solutions for campus-wide coverage, optimizing for performance, capacity, and security.
  • Develop site surveys, heatmaps, and predictive RF modeling for effective coverage and density planning.
  • Configure and deploy access points (APs), controllers, and related infrastructure components to ensure seamless connectivity across campus facilities.
  • Operations & Maintenance:
  • Perform regular system checks and troubleshoot Wi-Fi issues to minimize downtime and ensure high-quality user experience.
  • Conduct firmware updates, configuration backups, and maintenance schedules for Wi-Fi network components.
  • Monitor and analyze wireless network performance, identify improvement areas, and make enhancements recommendations.
  • Advanced Troubleshooting & Support:
  • Utilize diagnostic tools and software (e.g., Ekahau, AirMagnet, Mist Dashboard) to detect, troubleshoot, and resolve complex Wi-Fi issues.
  • Provide technical support and expertise for escalated Wi-Fi incidents and support requests.
  • Collaboration & Documentation:
  • Work closely with network engineers, system administrators, and IT support staff to ensure a cohesive IT infrastructure.
  • Document all network designs, configurations, and maintenance activities in alignment with company policies and best practices.
  • Project Management:
  • Lead and support Wi-Fi-related projects, from initial planning and design through deployment and post-implementation support.
  • Coordinate with vendors and contractors for installation, support, and procurement of necessary Wi-Fi equipment and services.


Qualifications:

  • Education: Bachelor’s degree in information technology, Computer Science, or a related field. Relevant certifications may substitute for formal education.
  • Experience: Minimum of 5 years in Wi-Fi engineering, with at least 2 years in a campus or large-scale environment.


Technical Skills:

  • Expert knowledge of Wi-Fi standards and protocols (802.11a/b/g/n/ac/ax).
  • Hands-on experience with Mist, Cisco (Catalyst, Meraki), and Aruba Wi-Fi solutions.
  • Proficiency with wireless design tools such as Ekahau or AirMagnet.
  • Familiarity with network protocols (TCP/IP, VLANs, VPN, etc.) and wireless security practices.


Soft Skills:

  • Strong problem-solving skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work independently and within a team environment.
  • Project management capabilities with experience leading cross-functional projects.


Preferred Experience:

  • Experience with large-scale campus environments in higher education, healthcare, or corporate campuses.
  • Knowledge of network monitoring and analytics tools, especially within the Mist or Cisco ecosystem.


Certifications: Relevant certifications such as CWNA, CWNP, CCNP Wireless, or vendor-specific certifications (e.g., Cisco Wireless LAN certifications) are highly desirable.

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