Chief of Security

OverviewThe Chief of Security's primary objective is maintaining a safe, secure, and threat-free environment. This role leads system-wide security operations for the dynamic teams that keep our patients, visitors, and employees safe. Through problem-solving and leadership skills, the Chief will turn data into critical information, develop policies and procedures, and plan the department's course, all while making sound business decisions aligned with the organization's mission and goals. Ensures delivery of quality services and regulatory compliance, manages operations efficiently and effectively to achieve service and revenue objectives. Initiates the integration of additional services as needed. Oversees the system security force. Implements satisfaction drivers, coaches, trains, and develops managers and supervisors. Develops employee training and retention initiatives.The Chief of Security provides a framework for the successful implementation and maintenance of a comprehensive security program. This role serves as an integral part of the Environment of Care Committee, Joint leadership, and Emergency Preparedness and Threat Management team. This position is assigned the responsibility and is authorized by the CEO to proactively take any and all steps necessary to eliminate any unsafe conditions or threats, which could result in personal injury, loss of assets or property damage in a manner, which is consistent with the mission and philosophy of John Muir Health.The Chief of Security is responsible for the acute care hospitals, off-site licensed facilities, Behavioral Health, Foundation Practice clinics and administrative locations. This role oversees the coordination of all duties regarding patient, visitor, and staff security and safety, and reviews, formulates, and implements policy and organizational changes, working within established guidelines and the mission of the John Muir Health (JMH) System.The Chief of Security translates JMH and operating unit guidance and direction into affiliate security programs and initiatives that result in a coherent system approach, while ensuring that implementation strategies are tailored and integrated consistent with affiliate culture. The position encompasses all facets of protective services activities within the organization, to include activities at hospitals, ambulatory and offsite facilities, administration and warehouse facilities, those to be acquired or constructed by JMH, and other sites as designated. The position provides leadership, direction, and supervision to subordinate security managers, supervisors, and site leads.The Chief of Security ensures effective synchronization of staffing, technology (video surveillance, access control, alarms/detection, programming, software, et al), and processes (incident reporting, data analysis, measurement, budgeting, repair & maintenance, investigations and threat assessment, event reconstruction, training, crime prevention, et al), to safeguard people, property, assets, and interests.Key responsibilities include identifying risks, establishing sound/effective risk-mitigating approaches, implementing monitoring and control measures, ensuring regulatory compliance, and working to continuously improve capabilities and effectiveness relative to critical measures of success. Program measures of success include operating below industry benchmarks for crime, loss, and resource allocation; and operating above departmental targets for employee perceptions of safety and employee experience of work. Specific competencies include planning, reporting, analyzing, measuring, investigating, training, policy-development, root cause analysis, process improvement, problem-solving, communication, collaboration, leadership, and building a high-performing team that delivers consistent and repeatable results.This role effectively communicates, collaborates, navigates, and supports colleagues throughout the organization. The Chief of Security is specifically accountable for building strong relationships with JMH leadership teams and key stakeholders in other functional areas (to include but not limited to Human Resources, Privacy/Information Security, Technology Services, Safety, Risk Management, Facilities & Property Services, General Counsel, Compliance, and Internal Audit).EducationBachelor’s Degree – Business or Healthcare Administration – RequiredBachelor’s Degree – Criminal Justice – RequiredBachelor’s Degree – Related Field RequiredMaster’s Degree – Related Field – PreferredAdditional Experience Required:10-15 years of experience in law enforcement, public safety or healthcare security or other related field.3-5 years of management in a public safety or healthcare setting or other related field.Prior demonstrated successful supervisory experience in public safety or healthcare or other related field.Demonstrate behavior consistent with the mission and values of JMH and its strategic plan, goals and key performance indicators.Preferred:Experience in training, coaching, event planning, project coordination and leading presentations.Experience in policies, procedures, performance standards and measures in the administration of healthcare security.Experience in development, evaluation, and monitoring of safety or security programs.Former law enforcement experienceFormer Military experienceC.P.R./AED, Security and Safety issues and standards as set forth by OSHA and TJC is preferred.Certifications/Licensures:Driver License - Department of Motor Vehicles - RequiredBLS Basic Life Support - American Heart Association. (Certified Healthcare Safety Professional) or CHEM (Certified Healthcare Environmental Manager) designations are desirable.Certified Healthcare Protection Administrator (CHPA) – required within 12 months of hire.Certified Protection Professional (CPP) and Physical Security Professional (PSP) are acknowledged as having value and preferred.IAHSS Member - IAHSS International Association for Healthcare Security and Safety - RequiredMember of ACHE – PreferredSkills:Knowledge of TJC, HICS, Title 22, Cal/OSHA, DHS, DOT – Required.Knowledge, training, and/or experience in safety, security, civil disturbance, law enforcement and criminal and legal code procedures and planningExperience in Microsoft Office suite including Word, Excel, PowerPoint – RequiredAbility to travel between John Muir Health entities utilizing personal transportation – RequiredExperience in disaster planning and response training – RequiredKnowledge of other regulatory agencies and guidelines related to safety and securitySecurity and threat risk assessment methodology and aligning people, process, and technologyBuilding security staffing models and post/patrol strategies; integrating program elements with tailored processes to manage risk in a clinical environmentAbility to understand and apply relevant legal and regulatory requirements including audits (e.g., Joint Commission, HIPAA, Meaningful Use, CMS) and related initiativesStrong business impact understanding of security tools, technologies, and policiesHealthcare operations knowledge and their protective services needsKnowledge of current physical security trends, risks, threats, mitigations across workplace violence to terrorismAbility to establish and deliver on KPIs for security devices and equipment within an overarching security planChange management and process improvement knowledgeExcellent written and verbal communication; ability to present to stakeholdersStrong customer trust and relationship-buildingAbility to work under stress in emergenciesProblem-solving and solution delivery abilityTask prioritization and timely work completionAdvanced level of Microsoft Office and related softwareAbility to synthesize disparate facts into an actionable planQuick learner of new systems/applicationsNegotiation and vendor relationship skillsKnowledge of weapons detection, K9 programs and armed personnel in health systemHigh personal integrity and confidentialityAbility to interact with all stakeholders and drive program improvementsBalance strategic planning with tactical executionData-to-decision capability and ROI measurementTeam-oriented leadership focused on organizational best interestsProven leadership in security programs, services, and teamsWork Shift: Exempt Salaried (United States of America)Pay Range: $194,315.00 - $291,472.00. Salary offer based on demonstrated/relevant experience and/or licensure. Pay may be adjusted to local market if hired outside the Bay Area.Note: Positions at JMH which are exempt under the level of Manager are listed as hourly for compensation purposes. The work shift will contain the word ‘exempt’ on it.Scheduled Weekly Hours: 40 #J-18808-Ljbffr