Supply Chain Manager

This range is provided by Articore Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90,000.00/yr - $110,000.00/yr Join Articore and help us fulfil our purpose to liberate human creativity What is Articore Articore owns and operates the leading global online marketplaces Dashery.com, Redbubble.com and TeePublic.com. The Group’s community of passionate creatives sell uncommon designs on high-quality, everyday products such as apparel, stationery, housewares, bags and wall art. Through the marketplaces, independent artists are able to profit from their creativity and reach a new universe of adoring fans. For the artists’ customers, it’s the ultimate in self-expression. A simple but meaningful way to show the world who they are and what they care about. About The Role We are looking for a Supply Chain Manager to help ensure customers receive unique products by independent artists as seamlessly as possible by coordinating and monitoring the supply chain. Reporting to the Director, Supply Chain & Operations, the Supply Chain Manager keeps the wheels turning by systematizing the broader pieces of the supply chain; including directly managing relationships with print on demand partners, tracking performance of our fulfillment network, and contributing to the priorities of the Supply Chain team. As a Supply Chain Manager, you will work daily with the Customer Service and Logistics teams and independent printing partners, and occasionally/as needed with the Artist, Dashery, and Dev teams and will be an integral part of the continued growth of our business. Core Responsibilities Partner Management Serve as primary contact for print on demand fulfillers in our network Manage various partner initiatives, from the project management to the stakeholder relationships with the Marketplaces and the partners Pull, analyze, send, and track partner SLA daily (including follow up on poor performance or response rate) Monitor and track partner quality, as well as strategize ways to iterate on current process for better results Managing various quality initiatives as requested Data Tracking + Analysis Pull, analyze, and summarize Partner KPI data monthly, incorporating details or issues into broader partner tracking as necessary Pull and compile fulfiller misprint credits monthly Iterate on team data structure to clarify and increase efficiency Track and report on trends across various data streams Misc / Ad Hoc Researching, coordinating, and project managing new product implementations across our network Helping to guide team process and info storage to clarify and increase efficiency Cross-functional communication with Product, Analytics, and Commercial Teams Research projects or data analysis projects as needed (decoration techniques and equipment, vendors, etc) Requirements 3-5+ years experience in supply chain and/or manufacturing Experience in a startup environment, preferred Experience in eCommerce/DTC or other retail business is a plus Ability to work out of our office at least 2x / week Key Attributes for Success Strong communication skills, focused on building relationships internally and externally Comfortable using data to drive decision making, defaulting to utilizing data when creating a plan for moving projects forward Team player approach to collaboration Proactive approach to accomplishing goals Comfortable working at a business where priorities can shift Seniority level Associate Employment type Full-time Job function Management and Supply Chain Industries: Technology, Information and Internet Benefits Medical insurance 401(k) Paid maternity leave Referrals increase your chances of interviewing at Articore Group by 2x #J-18808-Ljbffr