Human Resources Director

Massachusetts Health Connector provided pay range This range is provided by Massachusetts Health Connector. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $130,000.00/yr - $150,000.00/yr Job Overview The Massachusetts Health Connector seeks a Director of Human Resources who will lead the agency’s Human Resources functions to support advancement of our mission and our commitment to being the best place to work. The Director is responsible for end-to-end execution of the Health Connector’s Human Resources strategy, including benefits and compensation, employee experience and success, performance development, and recruitment and retention. The Director is a member of the agency’s Senior Leadership Team and reports to the Executive Director. They will manage the agency’s core human resource functions including hiring processes, onboarding, performance management, and retention. Key Responsibilities Management of the Human Resources Department Serve as the lead and “face” of the Human Resources team vis-à-vis a staff of roughly 100 employees; Oversee day-to-day execution of HR functions; Develop and implement Human Resources strategies that support and align with overall Agency objectives; Oversee the agency’s HR Specialist (currently 1 FTE) and Learning and Development staff (currently 3 FTE). Recruitment, Hiring, On-Boarding Partner with business owners to develop and implement targeted, forward-thinking recruitment strategies to foster a robust and diverse applicant pool for all openings; Manage the agency’s hiring process to ensure consistency across departments and appropriate communication across staff; Manage the Learning and Development team to carry out best-in-class on-boarding and agency orientation for new staff members and ensure department and/or program level orientations are consistent and effective. Professional Development, Performance Management, and Retention Support and coach managers to navigate evaluation, promotion, discipline, termination, and other people functions; Foster a positive, engaged, and inclusive work environment while managing employee relations; Manage Learning and Development staff to partner with business owners to enhance a suite of staff trainings that supports professional growth and development to advance our organizational mission and strategy, and serve as executive lead in partnering with external trainers, as appropriate; Oversee the agency’s annual process for review of job descriptions by managers to keep descriptions up to date. General HR Administration and Systems Supervise the agency’s HR Specialist in accurate, complete, and timely payroll and benefits administration; Periodically review the Health Connector’s salary scales and benefits plan for consistency and competitiveness; Understand relevant laws related to personnel management and maintain compliance with these laws in HR processes and actions; Track and analyze HR metrics to measure the effectiveness of HR initiatives and inform strategic decisions; Lead implementation of a new HRIS system with technical support from the Health Connector IT team and external vendors as needed. Qualifications Bachelor’s degree required, master’s degree preferred in a related field such as Human Resources or Organizational Development Minimum 7 years of human resources experience across a range of competencies. Demonstrated ability to align interests and achieve goals through coordination and collaboration with cross-functional teams, including where no direct reporting relationship exists. Demonstrated ability to evaluate and champion improvements in HR policies and procedures to staff and executive leadership. Excellent verbal and written communication skills, including editing skills with strong attention to detail. Demonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters. Preferred Skills and Experience Experience with HRIS software preferred. Principles of recruiting, training, workplace safety and organizational development. Applicable state and Federal rules and regulations governing HR functions, payroll, and benefits. Principles and practices of personnel administration, personnel files, confidential records management, and effective customer service practices. Principles, practices and methods of compensation and wage structure research and analysis. State government organization, operations, and procedures preferred. Please note Due to the requirement of 268A, please complete the Applicant Disclosure Form and return it with your application. All Health Connector employees are required to provide satisfactory proof of eligibility to work in the United States. The Health Connector is operating on a hybrid work arrangement with 2 days in the downtown Boston office and 3 days working from home. Employee may be requested to work an extended day and weekends to meet deadlines. About the Health Connector The Commonwealth Health Insurance Connector Authority (Massachusetts Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth. The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers. The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities. Equal Opportunity Employer Statement The Health Connector is an equal-opportunity employer that values diversity as a vital characteristic of its workforce. We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin, or disability. #J-18808-Ljbffr