AV/VC Onsite Support Technician

AV/VC Onsite Support Technician Milestone Technologies, Inc. San Francisco, CA Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee‑first, performance‑based culture and for over 25 years, we have a demonstrated history of supporting category‑defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Job Overview Milestone Technologies is seeking an Onsite AV/VC Event Technician experienced with audio‑video, video conferencing, event coordination, and troubleshooting. You will provide onsite AV event support and assist the client alongside partner teams to ensure successful events. Additional duties often include creating support documentation, remediating live event issues, and providing direct training to client’s event organizers. The ideal candidate will have a track record of supporting successful events and have excellent interpersonal and written communication skills. This is a unique opportunity to play a highly visible role in an exciting, industry‑leading technology business. How You Will Make An Impact Provide white‑glove audio visual event support for executive level events Create supporting documentation Remediate live event issues Troubleshooting and maintenance of event spaces, conference rooms, and specialized event spaces. Coordination and scheduling of events, meetings, summits, etc. Additional duties as needed Qualifications HS Diploma or GED; 2+ years relevant work experience in corporate live events, conference center operation, or other A/V support for executive level clientele Bachelor's degree from an accredited institution Demonstrated success in event coordination and project coordination IT knowledge of Android, Chrome, iOS, Mac, Windows, and Linux operating systems Excellent understanding of signal flow in both audio and video installations with the ability to provide advanced troubleshooting Ability to keep a flexible schedule to accommodate some night/weekend events A career path that demonstrates increasing levels of responsibility and proven success delivering measurable results Experience working in a fast‑paced and highly cross‑functional organization Proficiency with helpdesk support ticket management software and with Google Workspace (Docs, Sheets, Slides, Calendar, etc.) Understanding of networking as it pertains to A/V or venue deployments, including WiFi, VLANs, ISPs, etc. Familiarity with A/V events production and post‑production systems and workflows Compensation Estimated Pay Range: The estimated pay range for this position is USD $36.00/Hr. – USD $39.00/Hr. and is a Non‑Exempt role. Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job‑related knowledge, skills, experience, licenses or certifications, and location. Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self‑expression, and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Referrals increase your chances of interviewing at Milestone Technologies, Inc. by 2x. Get notified about new Support Technician jobs in San Francisco, CA. #J-18808-Ljbffr