Pharmacy Technician

Pharmacy Technician Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family. About the role: As a Pharmacy Technician, you will be dedicated to high-quality pharmacy decision-making and to improving the member and provider experience. You will process prior authorization requests and provide support for escalated issues related to those authorizations. You will report into the Associate Manager, Pharmacy Technicians. Work Location: This is a remote position, open to candidates who reside in Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. Pay Transparency: The base pay for this role is $16.62 - $21.81 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Use Oscar and vendor tools to determine eligibility, screen for required documents, create, process, and track pharmacy prior authorization requests Prepare, organize, and distribute pharmacy prior authorization requests for review by pharmacist/physician and respond to pharmacist/physician requests for additional information Collect relevant medical information (via telephone, fax, and portal) and apply the appropriate PA criteria, documenting all communication and decision making Meet required decision-making timeframes, including promptly triggering escalation for cases requiring pharmacist review Communicate oral and written prior authorization outcome notifications that comply with standards and requirements for timeliness, content and accuracy Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of work experience in a pharmacy related field Active, unrestricted Pharmacy Technician certification (CPhT) Excellent customer service, phone etiquette, and typing skills Bonus points: 1+ years of performing pharmacy reviews for a managed care plan or pharmacy benefits manager Experience working with CVS Caremark's portal and criteria In-depth understanding of how to operationalize step therapy rules and regulations Strong verbal and written communications, and interpersonal interactions At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Notice to Job Applicants.