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Dining Services Operations Manager
11 hours ago
Job Description Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Join a company that prioritizes your growth and well-being If you’re looking for an opportunity to excel in your career while contributing positively to the lives of others, this position is for you. Not only will you earn a competitive salary, but you will also have access to professional development and wellness programs. We offer a comprehensive suite of health insurance, life insurance, and retirement plans depending on your employment status. Benefits Eligibility Medical, Dental, Vision insurance 401(k) Plan Employee Assistance Program Employee Discounts Referral Program Early Access to Earned Wages (for hourly associates in most locations) Optional Voluntary Benefits such as ID Theft Protection and Pet Insurance Full-Time Exclusive Benefits Eligibility Paid Time Off Paid Holidays Company-provided Life Insurance Adoption Benefits Short and Long-Term Disability Flexible Spending Accounts Health Savings Account Optional Life and Dependent Life Insurance Additional Voluntary Benefits including Accident and Critical Illness Insurance Tuition Reimbursement Base pay will be determined by the candidate's skills and experience, with opportunities for team-based bonuses. Note: Temporary associates are not eligible for benefits but can participate in the 401(k) program. We encourage veterans, transitioning active duty military personnel, and military spouses to apply. Brookdale also supports associates in their journey to U.S. citizenship by providing fee advancements for naturalization application costs, up to $725, for qualified associates who have been with us for over a year. The application window is anticipated to close within 30 days of this posting. Responsibilities Plan, manage, and coordinate the dining services department's activities, ensuring quality service for residents and employees. Establish standards for the organization and supervision of dining services. Maintain quality dining services within budgetary constraints. Calculate food requirements, create menus, and control food costs; may involve meal preparation. Oversee meal preparation to ensure compliance with company standards. Conduct inspections of all relevant areas to ensure adherence to food safety and sanitation regulations. Prepare cleaning schedules, production worksheets, and staff schedules. Maintain an inventory of food and supplies. Recruit, orient, and train new staff, while effectively delegating tasks to ensure smooth operations. Develop and manage a cost control system; prepare and submit the departmental budget. Provide nutrition education and counsel residents; offer training sessions for dining services staff. Ensure adherence to safe work procedures, particularly regarding employee safety and infection control. Implement a continuous quality improvement program with necessary follow-ups. This overview highlights the main responsibilities for this position and is not an exhaustive list. Associates may be assigned additional duties by supervisors as necessary. Qualifications Education and Experience A high school diploma or GED is required, along with two to four years of experience in a commercial kitchen, including operation and line cooking, or a combination of education and experience. Certifications, Licenses, and Special Requirements A current ServSafe Certification is required; state food service certification may be necessary. ACF Certified Sous Chef (CSC) is preferred. Management/Decision Making Utilize existing guidelines and procedures to make decisions that vary within the department, applying judgment and experience to resolve moderately complex issues based on established precedents. Knowledge and Skills Strong knowledge of culinary skills and an understanding of the organization and work environment are crucial. Familiarity with Microsoft software is preferred, and basic typing skills are necessary. Comprehensive knowledge of food safety, sanitation practices, culinary nutrition, and supervisory management is essential. Physical Demands and Working Conditions Standing, walking, sitting Ability to interact with co-workers, residents, or vendors Use hands and fingers to handle items On-call availability as needed Reach with hands and arms Possible exposure to communicable diseases Ability to lift up to 25 pounds Potential exposure to blood-borne pathogens and various chemicals Occasional travel may be required Visual acuity Brookdale is an equal opportunity employer and maintains a drug-free workplace. About Us Brookdale fosters a welcoming atmosphere with: Gracious hospitality for our residents and families. A home-like environment that promotes comfort for residents and visitors. Engaging events that help residents build connections. An industry-leading approach to clinical care. A nationwide presence with numerous opportunities for career advancement. Extensive corporate support, including comprehensive training programs.
