Technical Account Manager

2 weeks ago


Austin, United States Vimerse InfoTech Inc Full time
Role : Technical Account Manager/Senior Client Partner

Location : Jersey City NJ,Austin,TX, San Francisco,CA

Job brief

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities

Responsible for developing and managing client relationships, business strategy and growth, P&L management, solutions and delivery

Lead account strategy and planning and identify opportunities of growth in the account.

Build and maintain strong, long-lasting client relationships

Negotiate contracts and close agreements to maximize profits

Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly, communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

Prepare reports on account status

Collaborate with the sales team to identify and grow opportunities within the territory

Assist with challenging client requests or issue escalations as needed

Requirements

Proven work experience as an Account Manager / Client Partner/ Business Development Manager role at an IT/management consulting firm

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)

Experience delivering client-focused solutions to customer needs

Experience in handling financial clients.

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation and presentation abilities

Strong verbal and written communication skills

Basic qualifications: BA/BS degree in Business Administration, Sales or relevant field.

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