Desktop Engineer

4 weeks ago

Parsippany, United States Dexter Technologies Full time

Dexter Technologies Inc., is a leading provider of Staffing and Recruiting Services. For over two decades, we have put countless professionals to work at exciting opportunities. We are proud of the fact that many of them have been promoted to more senior roles: management, senior management, and senior executive leadership positions.

We are actively seeking qualified candidates for the following position for our client, who is an industry leader:

Desktop Support

Location: Parsippany, NJ(4 Days onsite, 1 Day remote)

JOB SUMMARY:

Performs general maintenance tasks on desktops, laptops, printers, mobile and other authorized devices
Experience in supporting Executive staff
Ability to support Windows 8/10 & MAC environment
Should have experience supporting office audio & video equipment and conference rooms support.
Experience supporting Google meet, Zoom or Microsoft Team.
Prior experience in supporting mobile devices iPhone, iPad, Android
Experience on ticketing systems for tracking and closure of tickets
Resolve issues desk side, phone and via email
Provide timely communication on resolution status
Performs general maintenance tasks on desktops, laptops, printers and other authorized devices
Should know how to add, modify users in Active Directory
Knowledge of Organization Units
Performs AD password reset and account unlocks
Anti virus management
Outlook / Office support

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