FCM Meetings

OverviewFCM Meetings & Events - Event Director - NYC, NYApply now Refer a friendJob no: 527948-ABrand: FCM Meetings & EventsWork type: Full timeLocation: New YorkCategories: Events & ProductionFCM Meetings and Events was born out of the evolution of the Flight Centre Travel Group (FCTG) family of brands. As one of the world’s largest travel agencies, Flight Centre’s footprint spans across 95+ countries and encompasses over 30 brands of corporate and leisure services. We’ve been in the event game since 1986, connecting people across the globe and bringing their visions to life.We pride ourselves in being able to offer a level of flexibility and customization that is not common amongst our competitors. Our people are out of the box thinkers and problem solvers, helping create memories that will leave a lasting impact.Our services include: Event Management (Live, Virtual & Hybrid Events), Event Travel, Event Technology, Venue Sourcing & Strategic Meetings ManagementTo learn more about FCM Meetings & Events please click HEREAbout The OpportunityThe Event Director is responsible for the overall execution and success of events, ensuring seamless planning, coordination, and delivery. This role involves managing event budgets, critical timelines, and logistics while leading and mentoring a support team to exceed client expectations. The position requires strong attention to detail, quality control, and adherence to processes to ensure error-free event execution. Effective communication with clients, internal teams, and stakeholders is key, alongside maintaining accurate documentation and reporting. The Lead Event Planner also contributes to business operations, ongoing training, and professional development, continuously seeking opportunities for growth and excellence in event management.Key ResponsibilitiesLead planner on events, responsible for the overall execution and success.Effectively manage the support team on each event, delegating tasks, quality control, providing constructive feedback, and training where needed.Build and manage the event critical path with all key deadlines and deliverables.Build and manage the event budget, from creation, ongoing updates and post event reconciliation.Motivate, mentor and lead team to executing tasks and exceeding clients expectations.Ensure events maintain correct systems and processes from the outset to ensure error-free event management.Maintain accurate files with accuracy in all event critical documents, reporting and communications.Oversee deliverables for all event logistics pre, onsite and post event including quality control.Maintain effective and customer-focused communication throughout with all stakeholders.Respond to all client enquiries professionally and within the agreed timeframes and to ensure client satisfaction with the response.Communicate thoroughly internally with Account Manager and project team.Assist with per-event admin tasks and business-related tasks to keep the business operating.Participate in available training opportunities, directed by your Business Leader.Maintain competency, growth & development as a focus, and engage with opportunities for future growth.Experience & QualificationsBachelor’s Degree in marketing, communications, hospitality, business or related field preferred, or an equivalent combination of education and experience will be considered in lieu of a degree.A minimum of 5 years demonstrated event, conference and incentive management experience.Demonstrated effective customer service skills at a senior level.Proficient knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.Event Management Software: Cvent or similar.Knowledge of major suppliers and relevant MICE products/destinations.Work Perks - What’s in it for youFCTG is renowned internationally for having amazing perks and a strong culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. We offer some great employee benefits and perks outside of the norm.Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.Reward & Recognition: Celebrate success at regular Buzz Nights and at the annual Global Gathering.Use your smarts: Our people use quick thinking, expertise, and tenacity to always figure things out.Love for travel: A passion for travel that you can share with clients and colleagues.Personal connections: We are a big business founded on personal relationships.Diversity, Equity & Inclusion: DEI initiatives, inclusive recruitment, and equity practices.A career, not a job: Genuine opportunities for growth and evolution.We back our people: Strong commitment to developing employees.Giving Back: CSR programs, volunteering, fundraising, and sustainable practices.Benefits Include:Paid Time Off including up to 15 vacation days (prorated), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 holidays.Health & Wellness Programs and Employee Financial Wellness ServicesNational/International Award Nights and ConferencesHealth benefits including medical, dental, vision, gender affirming care, and fertility careInsurance including hospital indemnity, AD&D, critical illness, long-term and short-term disabilityFlexible Spending AccountsEmployee Assistance Program401k with partial matchTuition ReimbursementEmployee Stock Purchase PlanGlobal career opportunities within a network of brands*Vacation, Personal, and Sick time accrual varies by status. Holidays may be paid or subject to holiday pay rates depending on requirements.#LI-SC1#MTEV#LI-OnsiteLocation – NYC, NYIf this sounds like the opportunity you have been waiting for then APPLY NOW.For this position, we anticipate offering an annual salary of $78,000- $85,000. Base salary is dependent on experience, location, and job requirements.We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.Our number one philosophy? Our people. Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.comTravel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023); GBTA WINiT: DEI Leadership Pinnacle Award (2023); CHHR: 5-Star DE&I Employer (2023, 2024); Seramount: Global Inclusion Index (2023, 2024); Newsweek: America’s Greatest Workplaces for Diversity (2024) #J-18808-Ljbffr