Business Service Analyst PR
1 month ago
Function:
Provide high-level, timely, and effective analytical and administrative support to business units or other organizational groups and who has a good understanding of technical and business vocabulary and a detailed knowledge of the organization's operations, procedures, methods, practices, and people. You can handle department-specific administrative activities.
- Extract PRIS rebate amounts and Puma Fleet commissions.
- Validate invoices.
- Registration of invoices in the system.
- Confirm payment made to ESDs.
- Attention and resolution of cases reported by the ESD related to loyalty and fleet.
- Fraud Analysis, reporting and follow-up with ESD.
- Creation of reports and submission to EDS.
- Report and follow up on calls (tickets) placed to the Call Center. Depending on the situation, it will be Creation of Dashboard and reports for PRIS and Puma Fleet analysis.
- VMI consumption report. Manual transactions and settlement of transactions.
- Creation of Merchants and Customers (Vehicles and Drivers) for Puma Fleet.
- Training in the use of the Customer Portal for Puma Fleet.
- Maintain inventory of HHT, RFID, Cards, SIM Cards.
- Installation (coordinate and perform) of RFID to fleets.
Experience:
- BBA in Accounting/Finance and/or Administration
• 1-2 years of analyst, data analyst, financial analyst and or accounting/administrative/office support experience
• Any appropriate combination of education, certifications, and/or relevant work experience will be considered
Skills:
- Advanced experience in office system applications.
- MS-Word, Excel, PowerPoint, Outlook, Skype, Navision.
- Proficiency with standard office software and equipment; Knowledge through the Internet and e-mail; Excellent verbal and written skills in the local language
Competencies:
• Ability to communicate with all levels - written and spoken
•Organization; analytical skills; Service Orientation
• Sense of urgency
•Motivation
•Responsible
• Able to work unsupervised
• Professional attitude
• Attention to detail and ability to handle multiple tasks
• Strong interpersonal skills
• Ability to set/prioritize responsibilities effectively
• Ability to meet deadlines in a fast-paced, pa environment
#CFSMAY2024
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