Assistant Resident Service Director

Job Overview The Assistant Maintenance Director assists with leading the maintenance staff in diagnosing and repairing issues across HVAC, electrical, plumbing, pool cleaning, carpentry, appliances, and structural elements. The position requires delivering a high‑quality customer service experience while ensuring the property’s safety and operational efficiency. Key Responsibilities Supports the maintenance operations of a property with 200+ units. Directs and coordinates the activities of maintenance staff performing mechanical and electrical repairs. Assists the Resident Service Director with recruiting, training, and developing maintenance team members. Conducts or supports monthly safety meetings to ensure a secure working environment. Works with the Resident Service Director and Community Director to plan preventative maintenance programs, inspections, and renovations. Ensures maintenance staff completes all work orders accurately and on time, following up as necessary. Supervises apartment turnover processes to ensure make‑ready and move‑in standards are met. Assists with resolving onsite repair and renovation challenges in collaboration with contractors. Actively works on maintenance repair tickets involving electrical, plumbing, HVAC, appliances, pool systems, and structural issues. Performs or assists with landscaping, make‑ready tasks, and other maintenance‑related needs when required. Maintains property curb appeal by regularly picking up grounds and ensuring clean, well‑kept exteriors. Maintains and regularly updates an inventory of maintenance equipment and supplies. Reviews and recommends new maintenance parts, supplies, and methods to improve repair efficiency. Ensures compliance with preventative maintenance guidelines and established safety protocols. Monitors and addresses maintenance‑related safety concerns promptly. Delivers accurate updates and reports to the Resident Service Director regarding maintenance activities and outcomes. Physical Demands / Work Environment While performing duties, the employee is required to stand, walk, sit, use tools or controls, reach with hands and arms, and communicate effectively. Occasionally, the employee must lift or move up to 25 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment noise levels are generally moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Qualifications High School Diploma required. Minimum of 3 years of experience in maintenance or a related field. Working knowledge of HVAC systems, plumbing, electrical systems, household appliances, and painting. EPA and E2L certification required; CPO certification preferred. Valid driver’s license. Ability to work a flexible schedule, including weekends, special events, and on‑call shifts. Strong written and verbal communication skills. Competencies Professional appearance and demeanor. Ability to multitask and adapt to a fast‑paced environment. Expertise in maintenance areas, including pools, landscaping, plumbing, electrical, and HVAC. Strong customer service orientation and communication skills. Commitment to promoting safety and adhering to established safety protocols. Attention to detail and quality, ensuring work meets procedural and company standards. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Referrals increase your chances of interviewing at LURIN by 2x Get notified about new Director of Resident Services jobs in Huntsville, AL. #J-18808-Ljbffr