Help Desk Technician
2 weeks ago
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title: Help Desk TechnicianLocation: San Francisco, CA (on-site)Supporting: The Environmental Protection Agency (EPA) Public Trust Clearance Overview CompTech is seeking a qualified Help Desk Technician to support our customer, the Environmental Protection Agency (EPA). The ideal candidate will deliver front-line technical support by diagnosing and resolving issues related to computers, applications, systems, devices, access, and hardware. This role manages technical problems of moderate complexity and responds quickly to support requests submitted by phone, email, or online ticketing systems. The technician will also document, track, and monitor all incidents using established tools to ensure accurate reporting and timely resolution. Additionally, this position works closely with cross-functional teams to address user needs and maintain a smooth, reliable support experience. Key Responsibilities Strong decision making, problem solving, critical thinking, and analytical skills Strong organizational skills with emphasis on detail and follow-up Ability to troubleshoot technology problems Ability to troubleshoot connectivity issues Must be able to exercise patience and professionalism during stressful situations Qualifications 2 years of experience in a customer service support role 1 year of experience in help desk role Security Clearance Requirements Public Trust Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at (937) 228-2667 or email stefanie.wallace@comptech.com. A CompTech associate will respond to your message as soon as reasonably possible. #J-18808-Ljbffr
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Help Desk Technician
2 weeks ago
San Francisco, United States CompTech Computer Technologies Full timeJoin to apply for the Help Desk Technician role at CompTech Computer Technologies Welcome to CompTech. Good people. Dedicated people. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in...
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Help Desk Technician
2 weeks ago
San Francisco, United States CompTech Computer Technologies Full timeWELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused...
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Help Desk Technician
2 weeks ago
San Francisco, CA, United States CompTech Computer Technologies Full timeWELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused...
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Help Desk Technician
1 week ago
San Francisco, CA, United States CompTech Computer Technologies Full timeWELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused...
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IT Help Desk Technician
4 weeks ago
San Francisco, United States Veracity Full timeIT Help Desk Technician San Francisco Bay Area, CA 6+ Months ContractScope of Work, Skills and/or Qualifications: • Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. • Troubleshoot, diagnose, and resolve technical hardware and/or software issues. • Competency in providing technical...
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IT Help Desk Technician
2 weeks ago
San Francisco, CA, United States Veracity Full timeIT Help Desk Technician San Francisco Bay Area, CA 6+ Months ContractScope of Work, Skills and/or Qualifications: • Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. • Troubleshoot, diagnose, and resolve technical hardware and/or software issues. • Competency in providing technical...
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IT Help Desk Technician
1 week ago
San Francisco, CA, United States Veracity Full timeIT Help Desk Technician San Francisco Bay Area, CA 6+ Months ContractScope of Work, Skills and/or Qualifications: • Serve as the first point of contact for customers seeking technical assistance over the phone, email, or in person. • Troubleshoot, diagnose, and resolve technical hardware and/or software issues. • Competency in providing technical...
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Help Desk Technician
2 weeks ago
San Diego, United States Cogliano IT Staffing Full timePart Time Help Desk Technician needed for a 2-3 year contract working onsite in San Diego, CA working 2 days per week for the first three months then changing to 4 days per week moving forward! Our client is looking for Help Desk Technician to support clients' users. Tech will perform the following duties: Handle support calls, phone in support calls,...
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Senior Help Desk Technician
2 weeks ago
San Francisco, United States Contact Government Services, LLC Full timeSenior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States...
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HELP DESK TECHNICIAN
1 week ago
San Jose, United States San Jose City College Full timePosition Description POSITION SUMMARYThe Help Desk Technician reports to the Supervisor of Help Desk and Reprographics at the District Office. The work schedule is 12 months per year; 40 hours per week; Monday – Friday; 8:00 a.m. – 5:00 p.m. This position is represented by CSEA (California School Employees Association), Chapter 363.POSITION PURPOSEUnder...
