Sr. Tech Sales Instructional Designer

3 weeks ago

NA, United States CrowdStrike, Inc. Full time

About the Role:
Am I a Sr. Technical Sales Instructional Designer  Candidate?

  • Can you break down complicated topics and figure out how best to help people learn them, constructing a coherent learning story?

  • Are you great at creating slides and written material?

  • Have you created course material in the past that was easily delivered in person, online, and pre-recorded? Did you use a Learning Management System to deliver the courses, as well as a classroom?

  • Have you produced recorded material yourself, assembling the visual and narrative elements, creating video, audio and visual learning aids?

  • Do you have experience in developing training for both technical and soft skills?

  • Can you tell a story with a point, using the elements of the story to cement the knowledge?


What You'll Do:

  • Create, extend, enhance, revise and maintain course material on a wide variety of cybersecurity topics and soft skill related sales motions for solution architects and partner organizations

  • Setup and maintain a partner onboarding and certification program.

  • Produce high-quality written reports, presentations and course material that need minimal editing before being loaded into the LMS for delivery.

  • Create high-quality video presentations on the various CrowdStrike product modules.

  • Project manage learning solutions through the coordination of meetings, meeting facilitation, tasking of SMEs, and setting of milestones for deliverables.

  • Perform discovery and front end analysis of training requests to determine validity and approval of requests, determine the level of effort (resource wise) to develop approved training requests.

  • Work effectively at a distance: interact and integrate globally with coworkers and partners using and managing distance learning technology effectively.

  • Create material for delivery via a learning management system (a computer-based training site).

  • Serve as a subject matter expert to trainers and professional services consultants, helping create and refine course material for custom delivery that can then be used for repeat delivery to other clients.

  • Manage course metadata and material in the learning management system, helping the operations group deliver efficient service and good margins to the P&L.


What You'll Need:
Successful candidates will have experience in one or more of the following areas. You should have some background in education, but you don't need an Ed.D. If you've taught formally or informally before, think about how that experience could extend to this position.

  • Education: experience creating material on technical topics for a wide variety of audiences, from desktop support technicians to C-level executives.

  • eLearning Development tools: experience with Adobe Creative Suite, Articulate Storyline Suite, Vyond, Canva preferred

  • Experience with one or more of the following domains:

    • Incident Response and Remediation

    • Network Operations and Architecture/Engineering

    • Sales and/or sales enablement programs support experience


Additionally, all candidates must possess the following qualifications:

  • Strong, clear verbal and written communication skills.

  • Capable of completing tasks on time without supervision.

  • Desire to grow and expand both technical and soft skills.

  • Strong project management skills.

  • Ability to foster a positive work environment and attitude.


Education:
Bachelor's and/or Master's degree in Education, Instruction Design, Instructional Technology, Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Relevant equivalent pedagogical, industry or military experience is equally valuable..

Bonus Points:

  • Prior experience in functional areas of Human Resources, Consulting, Technical Training, or Sales Engineering is helpful but not required.

  • Experience in a high growth, cloud native or cybersecurity company.

  • 2+ years of in-classroom or virtual facilitation of employee or adult development/learning content.

  • You understand sales and the buying journey of a customer from initial interest to post-sales adoption.

#LI-Remote

#LI-SL1

PandoLogic. Keywords: Instructional Designer, Location: AUSTIN, TX - 78703

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