Housekeeping Lead

2 months ago

Milwaukee, United States Concord Hospitality Full time
Description
Your Path Begins Here

At Renaissance Hotels, inspiration comes from the unexpected. Embrace spontaneity and discovery and celebrate connection with the destination. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood.

Renaissance Milwaukee West, a new, AAA Four Diamond, premium distinctive hotel is seeking a Housekeeping Lead to join our team.

The hotel is managed by Concord Hospitality Enterprises, one of the most respected franchisees in the industry. At Concord, we strive to create a culture that allows us to attract and retain the best people in the industry. It's that culture that has built the outstanding team and has made us the successful company we are today.

We are looking for ambassadors that have a passion to serve others Working in the Housekeeping (Style) Department, your role is key to the overall guest experience. Your keen sense of cleanliness, being proactive, responsive, and caring will make all the difference.

Here are some of the great benefits of working with us:
  • Competitive Pay
  • Same-Day Pay Option
  • 2 Weeks Paid Time Off Annually - Begin Accruing Immediately
  • 7 Paid Holidays
  • Hotel and Travel Discounts Worldwide
  • Exclusive discounts on concert tickets, theme park passes, rental cars, and more
  • Verizon wireless discount
  • Free parking in structure and easy access to public transportation
  • Complimentary and deeply discounted food and beverage
  • Comprehensive health, vision, and dental insurance with multiple plan choices to best fit your needs
  • Flexible Spending Account
  • Group life insurance (provided by the company)
  • Short-term disability insurance (provided by the company)
  • Voluntary supplemental life insurance and long-term disability insurance
  • 401(k) with company contribution - free money
  • Personal alarm device
  • Clean and secure locker room for personal belongings
  • Personal and professional developmental opportunities; classroom training, online training, and educational assistance program
Role Summary:
  • Responsible for the cleanliness, arrangement, and supply of all guest rooms in an assigned section. Responsible for self-inspecting rooms. Also assists leadership team with additional room inspections and training.
Responsibilities:
  • Provide the highest quality of service to the guest at all times.
  • Ensure guest satisfaction through room cleanliness and attention to guest needs.
  • Certified as self-inspector.
  • Clean assigned rooms in accordance with established safety, cleanliness, quality, and timeliness standards.
  • Check fixtures, television, radio, and heating/cooling equipment for proper operation.
  • Set heating/cooling equipment and radio on proper settings.
  • Inspect room for maintenance needs and report on maintenance service requests.
  • Perform daily general cleaning duties and changing of bedspreads, blankets, mattress pads, and shower curtains.
  • Log rooms cleaned. Turn in key and room status report to assigned supervisor.
  • Fold terry and linen while waiting for rooms.
  • Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles).
  • Maintain cart, linen room, and vacuum cleaner cleanliness.
  • Operate laundry equipment and maintain public area cleanliness, as needed.
  • Must wear proper uniform at all times.
  • Have a thorough knowledge of emergency procedures.
  • Practice safety standards at all times.
  • Move luggage, packages, or furniture weighing up to 40 pounds, as needed.
  • Assists leadership team with room inspections.
  • Assists with Housekeeping training (including new hire training and ongoing training needs).
  • Perform other duties as assigned, of which the employee is capable.
Schedule:
  • This position will typically be scheduled from 10:00am-6:00pm. Schedule may vary based on business demand.
  • Saturday and Sunday availability is required.
Compensation:
  • The starting hourly pay for this position is $17.50, depending on experience.
Why Concord Hospitality?

Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We hire the best associates in the market and thus provide a great working environment for all. Enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development.

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