Assistant Service Manager Ford

4 weeks ago

Washington, United States Fred Beans Full time
Description

Join Fred Beans Automotive Group, voted Best Places to Work 5 years running and Healthiest Employers for 2021 and 2022

Fred Beans Ford of Washington NJ, is seeking a highly energetic and self-motivated Assistant Service Manager / Commercial Truck Manager. The ASM is responsible for scheduling and selling all work for the assigned group to achieve its objective. The Assistant Service Manager directly controls the end result of the customer's overall service experience and prepares and completes all documentation related to the service transaction.

What You'll Do
  • Provide exceptional and efficient customer service
  • Make recommendations based on customer vehicle
  • Answer phones and schedule service appointments
  • Coordinate with parts department and other vendors
  • Update customers on service progress of vehicle
  • Assist Service Advisor team with daily operations
  • Ensure the customer has a positive overall service experience
  • Prepare and complete all documentation related to the service transaction.
What We Offer
  • Updated facilities: including tablets, electronic repair orders and multi point inspections, texting software and much more
  • Top performers have the chance to earn an all expense paid vacation with spending money every year
  • Company funded training and leadership programs to help you further your career. (Our company spent over $600,000 training our staff last year)
  • Company funded health benefits
  • Life, Disability, and Cancer Insurance
  • Pet Insurance
  • Company-matched 401(k)
  • Paid Vacation and Personal time off
  • Convenient and reasonable work hours Monday through Saturday, NO Sundays
  • Employee and Community discounts at over 150 vendors
  • Healthy Living Program
  • Partnership with SoFi
  • Parental Leave
  • Volunteer Time Off
  • Long Term Job Security - We've been in business for 47 years and we're still growing
What You'll Need
  • Excellent customer service and communication skills
  • Good organizational and time management skills
  • At least one year of Automotive experience preferred
  • A valid driver's license
  • Reliable transportation
  • Attention to detail


Requirements

Fred Beans Automotive is a veteran friendly and equal opportunity employer.

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